EMD DISPATCHER TEST CORRECT
QUESTIONS & ANSWERS|| LATEST
UPDATE 2025
The ¥ symbol in the "Go To" column of a Chief Complaint Protocol directs you to? -
ANSWER Send and go to PDIs (post dispatch instructions)
When using Protocol 22 (Inaccessible Incident/Other Entrapment), which of the
following body parts is considered peripheral?
Abdomen, hand, upper leg, or head - ANSWER Hand
A second-party caller reports that his 17 year-old friend was stabbed during a fight.
During Case Entry, the caller reports that the patient is awake and breathing. Key
question finds: serious bleeding, completely alert, stabbed in abdomen, one wound, and
just happened
What is the most appropriate Determinant code? - ANSWER 27-D-4S (central stab
wound)
Use of the agonal breathing detector is NOT necessary when uncertain breathing or
ineffective breathing is associated with unconsciousness - ANSWER True (breathing)
The head-tilt is only recognized method of airway control in the PAI dispatch
environment - ANSWER True (airway)
A second-party caller is report that her 11 year-old son burned his hand and arm when
a recreational firework went off in his hand. Key questioning finds: completely alert,
nothing currently burning or smoldering, no difficulty breathing, happened 10 mins ago,
hand and arm burned (no other injuries reported)
What is the most appropriate Determinant code? - ANSWER 7-A-1W (burns <18% of
body, w/fireworks)
A second-party caller reports that his 52 year-old wife is complaining of abdominal pain.
Key questioning finds: completely alert, breathing effectively, has never been diagnosed
with an aortic aneurysm, nearly fainted trying to get out of bed, has pain below the naval
(belly button)
What is the most appropriate Determinant code? - ANSWER 1-C-3 (fainting or near
fainting greater than or equal to 50)
What is the best definition for "repetitive persistence"? - ANSWER A calming technique
in which the call taker repeats a phrase verbatim using a firm but caring tone. The
phrase should contain both an action and a reason for the action.
, A second-party caller reports that a 28 year-old female has just been struck by lightning.
The patient is currently unconscious and NOT breathing at all. What pathway should be
selected on Protocol C, Panel 4? - ANSWER Ventilations (V) 1st
During Case Entry, a second-party caller reports that his 12 year-old stepson is having
a generalized (non-FOCAL/non-ABSENCE) seizure. Key questioning finds: Not more
than one seizure in a row, Not diabetic, No history of stroke or brain tumor, epileptic
(diagnosed seizure disorder), jerking (twitching) has stopped, effective breathing verified
using Agonal Breathing Detector
What is the most appropriate determinant code? - ANSWER 12-A-1E (not seizing now
and effective breathing verified w/ known seizing disorder)
What are the four elements necessary to prove negligence in a court of law? -
ANSWER Duty, breach of duty, injury or damage, and causation.
According to the First Law of Chest or Back Pain, "hurts to breath" should be
considered the same as difficulty breathing until proven otherwise. - ANSWER False, it
is not considering difficulty breathing
A second-party caller reports that her 81 year-old just fell (ground level) and may have
broken her hip. During Case Entry, the caller reports the patient is awake and breathing.
In response to Key Question 2 on Protocol 17, the caller reports that the patient was
dizzy and may have fainted. What should you do next? - ANSWER Shunt to Protocol 31
The International Academies of Emergency Dispatch recommends that emergency
dispatchers verify the address and callbcak number by repeating the information back to
the caller. - ANSWER False, second verification requires them to repeat it to you
themselves least they just agree without whatever you repeat back and it is the incorrect
address
What is the most appropriate Chief Complaint Protocol to use when the complaint
description is a breathing-related tracheostomy (trach or stoma) problem in a conscious
patient - ANSWER Protocol 6: Breathing Problems
What is the most appropriate Chief Complaint Protocol to use when the caller is
reporting autonomic dsyreflexia/hyperreflexia? - ANSWER Protocol 26: Sick Person
(Specific Diagnosis)
The Priority Symptoms are...? - ANSWER Abnormal breathing, chest pain/discomfort
(any), decreased level of consciousness, and serious hemorrhaging
A high school teacher reports that a 16 year-old student accidentally cut her finger off in
the workshop. There is some bleeding, but the bleeding is NOT serious. The patient is
alert, and the accident happened about 5 minutes ago. What is the most appropriate
Determinant Code? - ANSWER 30-A-2 (not dangerous body area)
QUESTIONS & ANSWERS|| LATEST
UPDATE 2025
The ¥ symbol in the "Go To" column of a Chief Complaint Protocol directs you to? -
ANSWER Send and go to PDIs (post dispatch instructions)
When using Protocol 22 (Inaccessible Incident/Other Entrapment), which of the
following body parts is considered peripheral?
Abdomen, hand, upper leg, or head - ANSWER Hand
A second-party caller reports that his 17 year-old friend was stabbed during a fight.
During Case Entry, the caller reports that the patient is awake and breathing. Key
question finds: serious bleeding, completely alert, stabbed in abdomen, one wound, and
just happened
What is the most appropriate Determinant code? - ANSWER 27-D-4S (central stab
wound)
Use of the agonal breathing detector is NOT necessary when uncertain breathing or
ineffective breathing is associated with unconsciousness - ANSWER True (breathing)
The head-tilt is only recognized method of airway control in the PAI dispatch
environment - ANSWER True (airway)
A second-party caller is report that her 11 year-old son burned his hand and arm when
a recreational firework went off in his hand. Key questioning finds: completely alert,
nothing currently burning or smoldering, no difficulty breathing, happened 10 mins ago,
hand and arm burned (no other injuries reported)
What is the most appropriate Determinant code? - ANSWER 7-A-1W (burns <18% of
body, w/fireworks)
A second-party caller reports that his 52 year-old wife is complaining of abdominal pain.
Key questioning finds: completely alert, breathing effectively, has never been diagnosed
with an aortic aneurysm, nearly fainted trying to get out of bed, has pain below the naval
(belly button)
What is the most appropriate Determinant code? - ANSWER 1-C-3 (fainting or near
fainting greater than or equal to 50)
What is the best definition for "repetitive persistence"? - ANSWER A calming technique
in which the call taker repeats a phrase verbatim using a firm but caring tone. The
phrase should contain both an action and a reason for the action.
, A second-party caller reports that a 28 year-old female has just been struck by lightning.
The patient is currently unconscious and NOT breathing at all. What pathway should be
selected on Protocol C, Panel 4? - ANSWER Ventilations (V) 1st
During Case Entry, a second-party caller reports that his 12 year-old stepson is having
a generalized (non-FOCAL/non-ABSENCE) seizure. Key questioning finds: Not more
than one seizure in a row, Not diabetic, No history of stroke or brain tumor, epileptic
(diagnosed seizure disorder), jerking (twitching) has stopped, effective breathing verified
using Agonal Breathing Detector
What is the most appropriate determinant code? - ANSWER 12-A-1E (not seizing now
and effective breathing verified w/ known seizing disorder)
What are the four elements necessary to prove negligence in a court of law? -
ANSWER Duty, breach of duty, injury or damage, and causation.
According to the First Law of Chest or Back Pain, "hurts to breath" should be
considered the same as difficulty breathing until proven otherwise. - ANSWER False, it
is not considering difficulty breathing
A second-party caller reports that her 81 year-old just fell (ground level) and may have
broken her hip. During Case Entry, the caller reports the patient is awake and breathing.
In response to Key Question 2 on Protocol 17, the caller reports that the patient was
dizzy and may have fainted. What should you do next? - ANSWER Shunt to Protocol 31
The International Academies of Emergency Dispatch recommends that emergency
dispatchers verify the address and callbcak number by repeating the information back to
the caller. - ANSWER False, second verification requires them to repeat it to you
themselves least they just agree without whatever you repeat back and it is the incorrect
address
What is the most appropriate Chief Complaint Protocol to use when the complaint
description is a breathing-related tracheostomy (trach or stoma) problem in a conscious
patient - ANSWER Protocol 6: Breathing Problems
What is the most appropriate Chief Complaint Protocol to use when the caller is
reporting autonomic dsyreflexia/hyperreflexia? - ANSWER Protocol 26: Sick Person
(Specific Diagnosis)
The Priority Symptoms are...? - ANSWER Abnormal breathing, chest pain/discomfort
(any), decreased level of consciousness, and serious hemorrhaging
A high school teacher reports that a 16 year-old student accidentally cut her finger off in
the workshop. There is some bleeding, but the bleeding is NOT serious. The patient is
alert, and the accident happened about 5 minutes ago. What is the most appropriate
Determinant Code? - ANSWER 30-A-2 (not dangerous body area)
