UX Design Interview Questions with
Complete Solutions
Imagine you are redesigning an existing product for a company. How do you
decide which features to add or remove? - -- depends on the user
experience
- people don't like change
- need to be justified
- needs to be something real, and something that both the product owners
and product users can get to grips with
- Clear user issues that you can evidence
- Technological advances that can enhance your product in a way that meets
genuine user needs and wants;
- Key features that competitors are offering but you are missing
- Dropping revenues that the redesign can address;
- A need to align with new organizational branding
- What is your favorite digital product (app/website) and why? (have 3
examples ready) - -......[explain and justify why those design decisions are
good]
trying to understand what it take to make a product successful
- find a product i can craft a story around and identify features, design
choices that have gone into making that product
- enhance user engagement (people keep coming back to use the product)
- feature that enhance discoverability of new content (movies, TV shows,
music)
- maybe youtube?
- Yelp does many things right, all of which result in exceptional findability.
First they use smart defaults by using your current location, allowing you to
search and providing a list of frequently searched options. On the search
results page, a combination of reviews and helpful filters aid the user to the
perfect destination. Yelp also uses Google Maps for users who have a specific
geographic region in mind. The map helps the user refine their search (five
star donuts in a two block radius). The use of Google Maps also lends a sense
of instant familiarity for most users. Who hasn't used Google Maps? On the
location detail page, you can quickly get all the info you need, including
hours, menus, directions, top reviews and tips. Plus, Yelp is now taking it a
step further and allowing you to order pickup or delivery. I'm sure
reservations are coming soon too.
,-DuoLingo: Duolingo wants to help you learn a new language, which is a
challenging task that can feel overwhelming. After three easy questions,
users are already starting to learn a new language and have set a goal for
their learning. This frictionless approach is contrary to many competitors.
Rosetta Stone makes their users decide on a plan, pay and sign up for an
account before getting started. Each of these steps adds friction which can
cause users to drop out of the process.
- youtube: YouTube is a master of giving you a personalized, tailored ex
- Why do you want to work here? - -I admire stations16's creativity and
focus on helping businesses build better brands and tailoring your services to
reach each of your clients needs/goals. I believe I could be valuable asset to
strengthen and expand your web design services and help make more
accessible websites. I think we could be a great fit together at helping
businesses reaching their potential. I'd love to be part of such a creative
team
- Can you walk me through one of the projects in your portfolio - -goal of the
project
my role
my tasks
,---
- Describe a challenge that you faced and how you handled it - -- IT PERSON
UNRESPONSIVE LOCKED OUT OF DATA
FCNI
- housing page issue no responses from survey
- focus on the responses we were able to retrieve and focus on the housing
managers advice as they work closely with these landlords and know them
best
acknowledge the mistake
delay the launch
re-access the situation
use what we already have
https://www.youtube.com/watch?v=vu3xcQm7cEo
- Tell me about yourself - -I am a UX designer with a background in
marketing and experience in branding. I specialize in helping businesses
create useful, enjoyable, and accessible digital products for social good.
I've been conducting user research for over 7 years now, and have worked
on projects that solve business problems in the mental health, nonprofit and
e-commerce industries.
, My ultimate goal is to create digital products that empower businesses &
nonprofits so that they can help others and make a positive impact in the
world. I enjoy helping businesses make stronger connections with their users
and make their products more accessible to users of all capabilities.
When Joel told me about station16 and I looked at your website I was excited
once I read about your philosophy to help businesses reach their full
potential. I've seen it especially in nonprofits where they are doing amazing
things but their website or branding or marketing just isn't there. Imagine
how many more people they could be helping, how much more of an impact,
how many more sales, or engagement they could have if they had a strong
brand.
So I'm excited to have the opportunity to talk with you both and learn more
about this role.
- Why did you choose UX design as a career - -Originally I earned my
degree in marketing and after college while working in a marketing position,
I realized I wanted to utilize more of my creativity skills through design.
During my time working at a nonprofit called Family Care Network, I had the
opportunity to work in several creative areas, one of which was re-designing
some of the web pages for their website.
I soon discovered user experience design and started a program to become a
User Experience Designer and was hooked ever since. UX has been a great
fit to my strengths because I already had the skill set of user researcher
through my marketing background and had some experience in graphic
design.
What i like most about UX design is being able to problem solve and be
creative. I've always been an empathetic person and a good listener so UX
design was a natural fit.
- If your design isn't liked, what do you do? + example - -- talk about how
you ask questions to determine others suggestions, listen to what they have
to say and product altrnative concepts and meet the companys goals
- my responsibility to communicate the benefits of my design and why i
belived it was best for the end user and organizations objectives
- advocate for the end user
- What are the most important skills and qualities needed to be a ux
designer? - -- empathy- allows you to think about problems and solutions
from the user's point of view.
Complete Solutions
Imagine you are redesigning an existing product for a company. How do you
decide which features to add or remove? - -- depends on the user
experience
- people don't like change
- need to be justified
- needs to be something real, and something that both the product owners
and product users can get to grips with
- Clear user issues that you can evidence
- Technological advances that can enhance your product in a way that meets
genuine user needs and wants;
- Key features that competitors are offering but you are missing
- Dropping revenues that the redesign can address;
- A need to align with new organizational branding
- What is your favorite digital product (app/website) and why? (have 3
examples ready) - -......[explain and justify why those design decisions are
good]
trying to understand what it take to make a product successful
- find a product i can craft a story around and identify features, design
choices that have gone into making that product
- enhance user engagement (people keep coming back to use the product)
- feature that enhance discoverability of new content (movies, TV shows,
music)
- maybe youtube?
- Yelp does many things right, all of which result in exceptional findability.
First they use smart defaults by using your current location, allowing you to
search and providing a list of frequently searched options. On the search
results page, a combination of reviews and helpful filters aid the user to the
perfect destination. Yelp also uses Google Maps for users who have a specific
geographic region in mind. The map helps the user refine their search (five
star donuts in a two block radius). The use of Google Maps also lends a sense
of instant familiarity for most users. Who hasn't used Google Maps? On the
location detail page, you can quickly get all the info you need, including
hours, menus, directions, top reviews and tips. Plus, Yelp is now taking it a
step further and allowing you to order pickup or delivery. I'm sure
reservations are coming soon too.
,-DuoLingo: Duolingo wants to help you learn a new language, which is a
challenging task that can feel overwhelming. After three easy questions,
users are already starting to learn a new language and have set a goal for
their learning. This frictionless approach is contrary to many competitors.
Rosetta Stone makes their users decide on a plan, pay and sign up for an
account before getting started. Each of these steps adds friction which can
cause users to drop out of the process.
- youtube: YouTube is a master of giving you a personalized, tailored ex
- Why do you want to work here? - -I admire stations16's creativity and
focus on helping businesses build better brands and tailoring your services to
reach each of your clients needs/goals. I believe I could be valuable asset to
strengthen and expand your web design services and help make more
accessible websites. I think we could be a great fit together at helping
businesses reaching their potential. I'd love to be part of such a creative
team
- Can you walk me through one of the projects in your portfolio - -goal of the
project
my role
my tasks
,---
- Describe a challenge that you faced and how you handled it - -- IT PERSON
UNRESPONSIVE LOCKED OUT OF DATA
FCNI
- housing page issue no responses from survey
- focus on the responses we were able to retrieve and focus on the housing
managers advice as they work closely with these landlords and know them
best
acknowledge the mistake
delay the launch
re-access the situation
use what we already have
https://www.youtube.com/watch?v=vu3xcQm7cEo
- Tell me about yourself - -I am a UX designer with a background in
marketing and experience in branding. I specialize in helping businesses
create useful, enjoyable, and accessible digital products for social good.
I've been conducting user research for over 7 years now, and have worked
on projects that solve business problems in the mental health, nonprofit and
e-commerce industries.
, My ultimate goal is to create digital products that empower businesses &
nonprofits so that they can help others and make a positive impact in the
world. I enjoy helping businesses make stronger connections with their users
and make their products more accessible to users of all capabilities.
When Joel told me about station16 and I looked at your website I was excited
once I read about your philosophy to help businesses reach their full
potential. I've seen it especially in nonprofits where they are doing amazing
things but their website or branding or marketing just isn't there. Imagine
how many more people they could be helping, how much more of an impact,
how many more sales, or engagement they could have if they had a strong
brand.
So I'm excited to have the opportunity to talk with you both and learn more
about this role.
- Why did you choose UX design as a career - -Originally I earned my
degree in marketing and after college while working in a marketing position,
I realized I wanted to utilize more of my creativity skills through design.
During my time working at a nonprofit called Family Care Network, I had the
opportunity to work in several creative areas, one of which was re-designing
some of the web pages for their website.
I soon discovered user experience design and started a program to become a
User Experience Designer and was hooked ever since. UX has been a great
fit to my strengths because I already had the skill set of user researcher
through my marketing background and had some experience in graphic
design.
What i like most about UX design is being able to problem solve and be
creative. I've always been an empathetic person and a good listener so UX
design was a natural fit.
- If your design isn't liked, what do you do? + example - -- talk about how
you ask questions to determine others suggestions, listen to what they have
to say and product altrnative concepts and meet the companys goals
- my responsibility to communicate the benefits of my design and why i
belived it was best for the end user and organizations objectives
- advocate for the end user
- What are the most important skills and qualities needed to be a ux
designer? - -- empathy- allows you to think about problems and solutions
from the user's point of view.
