JMESI - Human Resources (1 hr)
What is most important in successful training programs? - CORRECT ANSWER: Integration
of individual and organizational goals
Which of the following is a step in job analysis? - CORRECT ANSWER: Identify the jobs to
be analyzed and communicate the analysis process to the employees currently performing
those jobs
During a general meeting, concerns about staff morale and productivity were raised among
healthcare organization managers. One supervisor suggested a rewards program for employees.
Which of the following should be factored into any reward and recognition system? -
CORRECT ANSWER: Both intrinsic and extrinsic rewards
Of the following, which can be used to determine whether an applicant is suited for a job? -
CORRECT ANSWER: Training and experience
To minimize the risk of litigation and liability in the area of human resource management,
healthcare organization leaders should first: - CORRECT ANSWER: Be aware of federal
statutes and legal requirements, including guidelines for equal employment opportunity
For a voluntary termination, what should occur to ensure the resignation is voluntary and not
precipitated by intolerable working conditions, harassment, or discrimination? - CORRECT
ANSWER: An exit interview
Which of the following is an effective performance appraisal guideline that requires an employee
to perform a prescribed task that is compared against established performance standards? -
CORRECT ANSWER: Assess the employee’s competence
What word most appropriately reflects how a manager should go about the disciplining process?
- CORRECT ANSWER: Progressive
What is the goal of HR management with respect to labor relations issues? - CORRECT
ANSWER: Address and resolve issues before they reach the grievance stage
You have just taken command and wish to set a new direction for the healthcare organization. Of
the following, what would be the first step in the staffing process to support your new plans? -
CORRECT ANSWER: Forecast present and future job needs
In the past, staff development and training programs were considered non-essential items in a
healthcare organization. More recently, there has been a major shift in thinking and emphasis on
What is most important in successful training programs? - CORRECT ANSWER: Integration
of individual and organizational goals
Which of the following is a step in job analysis? - CORRECT ANSWER: Identify the jobs to
be analyzed and communicate the analysis process to the employees currently performing
those jobs
During a general meeting, concerns about staff morale and productivity were raised among
healthcare organization managers. One supervisor suggested a rewards program for employees.
Which of the following should be factored into any reward and recognition system? -
CORRECT ANSWER: Both intrinsic and extrinsic rewards
Of the following, which can be used to determine whether an applicant is suited for a job? -
CORRECT ANSWER: Training and experience
To minimize the risk of litigation and liability in the area of human resource management,
healthcare organization leaders should first: - CORRECT ANSWER: Be aware of federal
statutes and legal requirements, including guidelines for equal employment opportunity
For a voluntary termination, what should occur to ensure the resignation is voluntary and not
precipitated by intolerable working conditions, harassment, or discrimination? - CORRECT
ANSWER: An exit interview
Which of the following is an effective performance appraisal guideline that requires an employee
to perform a prescribed task that is compared against established performance standards? -
CORRECT ANSWER: Assess the employee’s competence
What word most appropriately reflects how a manager should go about the disciplining process?
- CORRECT ANSWER: Progressive
What is the goal of HR management with respect to labor relations issues? - CORRECT
ANSWER: Address and resolve issues before they reach the grievance stage
You have just taken command and wish to set a new direction for the healthcare organization. Of
the following, what would be the first step in the staffing process to support your new plans? -
CORRECT ANSWER: Forecast present and future job needs
In the past, staff development and training programs were considered non-essential items in a
healthcare organization. More recently, there has been a major shift in thinking and emphasis on
