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SCMN 3710- Exam 2 Questions with
Detailed Verified Answers
Question: The __ of demand, customer orders, delivery status, inventory
stock levels, and production schedules provides managers with the knowledge
needs to make effective situational assessments and help develop appropriate
responses
Answer: Visibility
Question:
Supply chain software that provides a platform for manufacturers,
distributors, and retailers to aggregate and organize item-related data such as
item #, price, description, and weight is called
Answer: Data synchronization tools
Question:
Which of the below is not part of the seven Rs of logistics?
Answer: Quality
Question:
The textbook provides an example of how SanDisk improved forecast
accuracy by 25%, and achieved higher inventory turns and a lower cost
structure as a result of implementing
Answer: An advanced planning solution
Question:
An inbound-to-logistics system is also referred to as
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Answer: Physical supply
Question:
One type of demand fluctuation is caused by random variation. What is
random variation?
Answer: A development that cannot normally be anticipated
Question:
Demand management includes
Answer: All of these answers
(Flows of capital, flows of service, flows of products)
Question:
Many industry initiatives have attempted to create efficiency and
effectiveness through the integration of supply chain activities and processes.
Among the various initiatives is/are
Answer: All of these answers
(Quick response, efficient consumer response, vendor managed inventory)
Question:
Customer service can be defined as
Answer: Anything that touches the customer
Question:
What are the steps in the CRM process?
SCMN 3710- Exam 2 Questions with
Detailed Verified Answers
Question: The __ of demand, customer orders, delivery status, inventory
stock levels, and production schedules provides managers with the knowledge
needs to make effective situational assessments and help develop appropriate
responses
Answer: Visibility
Question:
Supply chain software that provides a platform for manufacturers,
distributors, and retailers to aggregate and organize item-related data such as
item #, price, description, and weight is called
Answer: Data synchronization tools
Question:
Which of the below is not part of the seven Rs of logistics?
Answer: Quality
Question:
The textbook provides an example of how SanDisk improved forecast
accuracy by 25%, and achieved higher inventory turns and a lower cost
structure as a result of implementing
Answer: An advanced planning solution
Question:
An inbound-to-logistics system is also referred to as
, Page | 2
Answer: Physical supply
Question:
One type of demand fluctuation is caused by random variation. What is
random variation?
Answer: A development that cannot normally be anticipated
Question:
Demand management includes
Answer: All of these answers
(Flows of capital, flows of service, flows of products)
Question:
Many industry initiatives have attempted to create efficiency and
effectiveness through the integration of supply chain activities and processes.
Among the various initiatives is/are
Answer: All of these answers
(Quick response, efficient consumer response, vendor managed inventory)
Question:
Customer service can be defined as
Answer: Anything that touches the customer
Question:
What are the steps in the CRM process?