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SCMN 3710 Test 2 Questions with
Detailed Verified Answers
Question: Managers have several options for software development and
implementation. They include
Answer: (a.) internal development
(b.) third party logistics firms
(c.) external software vendors
-->(d.) all of these answers
Question:
___________ is/are a major barrier to the effective use of information
technology.
Answer: people
Question:
ERP systems
Answer: have information elements needed by SCIS applications.
Question:
On-demand supply chain software that is not installed on a company
computer is gaining in popularity. An issue to be addressed with this purchase
option is
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Answer: (a.) Total cost of ownership could exceed purchase cost over the
long run
(b.) Data control is an issue
(c.) Functionality may not be as robust as traditional software
-->(d.) all of these answers
Question:
Oversupply is created by
Answer: phantom demand
Question:
Demand management includes
Answer: (a.) Flows of capital
(b.) Flows of services
(c.) Flows of products
-->(d.) All of these answers
Question:
One type of demand fluctuation is caused by random variation. What is
random variation?
Answer: inventory and production flexibility.
Question:
The internal balancing method deals with
Answer: inventory and production flexibility.
Question:
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Customer relationship management is the art and science of
Answer: positioning customers to improve the profitability of the
organization.
Question:
Traditional customer profitability analyses would start with ______ less
returns and allowances (net sales) and subtract the cost of goods sold.
Answer: gross sales
Question:
The traditional role of customer service at the interface between marketing
and logistics manifests itself through the ______ dimension of the marketing
mix
Answer: place
Question:
While interest has traditionally focused more on the overall length of the OTC
cycle, recent attention has been centered on
Answer: variability or consistency of this process.
Question:
An organization selling its products FOB destination holds the title to the
goods until:
Answer: products reach the customer's facility
Question:
WIP inventories
SCMN 3710 Test 2 Questions with
Detailed Verified Answers
Question: Managers have several options for software development and
implementation. They include
Answer: (a.) internal development
(b.) third party logistics firms
(c.) external software vendors
-->(d.) all of these answers
Question:
___________ is/are a major barrier to the effective use of information
technology.
Answer: people
Question:
ERP systems
Answer: have information elements needed by SCIS applications.
Question:
On-demand supply chain software that is not installed on a company
computer is gaining in popularity. An issue to be addressed with this purchase
option is
, Page | 2
Answer: (a.) Total cost of ownership could exceed purchase cost over the
long run
(b.) Data control is an issue
(c.) Functionality may not be as robust as traditional software
-->(d.) all of these answers
Question:
Oversupply is created by
Answer: phantom demand
Question:
Demand management includes
Answer: (a.) Flows of capital
(b.) Flows of services
(c.) Flows of products
-->(d.) All of these answers
Question:
One type of demand fluctuation is caused by random variation. What is
random variation?
Answer: inventory and production flexibility.
Question:
The internal balancing method deals with
Answer: inventory and production flexibility.
Question:
, Page | 3
Customer relationship management is the art and science of
Answer: positioning customers to improve the profitability of the
organization.
Question:
Traditional customer profitability analyses would start with ______ less
returns and allowances (net sales) and subtract the cost of goods sold.
Answer: gross sales
Question:
The traditional role of customer service at the interface between marketing
and logistics manifests itself through the ______ dimension of the marketing
mix
Answer: place
Question:
While interest has traditionally focused more on the overall length of the OTC
cycle, recent attention has been centered on
Answer: variability or consistency of this process.
Question:
An organization selling its products FOB destination holds the title to the
goods until:
Answer: products reach the customer's facility
Question:
WIP inventories
