AT&T Comprehensive
Questions (Frequently Most
Tested) with Verified Answers
How much does AT&T charge for a return or exchange restocking fee ? - Answer: 55 per exchange
Which of the following charges are partial month charges applied to on the first bill ? - Answer:
Unlimited plans and promotions?
Which of the following is true of partial month charges ? - Answer: Cost per day of plan/ features before
bill cycle restart date
Except for Costco orders, customers who qualify for an activation fee waiver will still see the charge on
their first monthly bill and will then get it credited back within 3 bill cycles . - Answer: True
What types of orders will have a preauthorization hold on their card after the order? - Answer: All
wireless orders
Which Olán below does NOT qualify for AT and T National offers - Answer: Value for plus
Jim is signing up for new AT&T service at a Costco location If Jim wants to save $10 per month on his
Unlimited Plan that he sees advertised in the location, what plan will he need to sign up for? - Answer:
Unlimited premium
True or false: a sams club customer signs up for new phone number gets $5 off for 36 months - Answer:
False
Which of the following roles is NOT QUALIFIED for the Appreciation Offer? - Answer: Retired nurses
Which of these roles will NOT qualify for the military Appreciation offer? - Answer: Parent of
Questions (Frequently Most
Tested) with Verified Answers
How much does AT&T charge for a return or exchange restocking fee ? - Answer: 55 per exchange
Which of the following charges are partial month charges applied to on the first bill ? - Answer:
Unlimited plans and promotions?
Which of the following is true of partial month charges ? - Answer: Cost per day of plan/ features before
bill cycle restart date
Except for Costco orders, customers who qualify for an activation fee waiver will still see the charge on
their first monthly bill and will then get it credited back within 3 bill cycles . - Answer: True
What types of orders will have a preauthorization hold on their card after the order? - Answer: All
wireless orders
Which Olán below does NOT qualify for AT and T National offers - Answer: Value for plus
Jim is signing up for new AT&T service at a Costco location If Jim wants to save $10 per month on his
Unlimited Plan that he sees advertised in the location, what plan will he need to sign up for? - Answer:
Unlimited premium
True or false: a sams club customer signs up for new phone number gets $5 off for 36 months - Answer:
False
Which of the following roles is NOT QUALIFIED for the Appreciation Offer? - Answer: Retired nurses
Which of these roles will NOT qualify for the military Appreciation offer? - Answer: Parent of
