WGU D545 EXAM QUESTIONS WITH
100% CORRECT ANSWERS!!
1 of 52
Term
The nurses in the pediatric intensive care unit of a hospital are
unhappy with the limits placed on their shifts and duties as organized by the
head nurse.
Which factor is hurting organizational culture in this scenario?
Give this one a try later!
Adequacy of training
, Enhanced communication and
collaboration
Diminish burnout Inflexibility of leadership
Don't know?
2 of 52
Term
The director of a large medical practice has received
complaints that administrative staff seem unmotivated and
disengaged with their work, resulting in errors in
scheduling and billing. The administrative staff have
complained about repetitive duties and heavy workloads.
How should the director use a Theory Y approach to
address the administrative staff's motivation?
Give this one a try later!
Provide emotional support and
Align employee efforts with
explore other methods to
desired outcomes
ensure the patient's
understanding
Ensure that diverse
Delegate leadership tasks
perspectives are represented
and provide support when
in the selection of
needed
committees and initiatives
Don't know?
, 3 of 52
Term
A healthcare organization is using the open systems
model to make informed decisions.
What is the benefits of using the open systems model in
healthcare administration?
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Enhanced communication
Limited access to information and
collaboration
Decreased reliance on
digital devices Inflexibility of leadership
Don't know?
4 of 52
Term
What is the purpose behind regulation coding practices
under the False Claims Act?
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Preventing fraudulent
documentation and Encouraging overbilling
billing of for unnecessary
services.
, services
Facilitating the Promoting unregulated healthcare
concealment of errors in practices.
billing.
Don't know?
5 of 52
Term
As part of organizational restructuring, a hospital introduces
reimbursement changes that emphasize value-based care
over fee- for-service.
Which impact could this shift in policy have on the hospital's
organizational performance?
Give this one a try later!
Improved patient
outcomes and satisfaction
Decreased staff morale
due to
from increased workload
focusing on quality of care
rather than quantity of
services provided
Increased revenue from Higher patient turnover rates due
more services provided to reduced care time
Don't know?
100% CORRECT ANSWERS!!
1 of 52
Term
The nurses in the pediatric intensive care unit of a hospital are
unhappy with the limits placed on their shifts and duties as organized by the
head nurse.
Which factor is hurting organizational culture in this scenario?
Give this one a try later!
Adequacy of training
, Enhanced communication and
collaboration
Diminish burnout Inflexibility of leadership
Don't know?
2 of 52
Term
The director of a large medical practice has received
complaints that administrative staff seem unmotivated and
disengaged with their work, resulting in errors in
scheduling and billing. The administrative staff have
complained about repetitive duties and heavy workloads.
How should the director use a Theory Y approach to
address the administrative staff's motivation?
Give this one a try later!
Provide emotional support and
Align employee efforts with
explore other methods to
desired outcomes
ensure the patient's
understanding
Ensure that diverse
Delegate leadership tasks
perspectives are represented
and provide support when
in the selection of
needed
committees and initiatives
Don't know?
, 3 of 52
Term
A healthcare organization is using the open systems
model to make informed decisions.
What is the benefits of using the open systems model in
healthcare administration?
Give this one a try later!
Enhanced communication
Limited access to information and
collaboration
Decreased reliance on
digital devices Inflexibility of leadership
Don't know?
4 of 52
Term
What is the purpose behind regulation coding practices
under the False Claims Act?
Give this one a try later!
Preventing fraudulent
documentation and Encouraging overbilling
billing of for unnecessary
services.
, services
Facilitating the Promoting unregulated healthcare
concealment of errors in practices.
billing.
Don't know?
5 of 52
Term
As part of organizational restructuring, a hospital introduces
reimbursement changes that emphasize value-based care
over fee- for-service.
Which impact could this shift in policy have on the hospital's
organizational performance?
Give this one a try later!
Improved patient
outcomes and satisfaction
Decreased staff morale
due to
from increased workload
focusing on quality of care
rather than quantity of
services provided
Increased revenue from Higher patient turnover rates due
more services provided to reduced care time
Don't know?
