Dell Client Foundations Assessment Exam 2025 | Dell Product Lines | Client Solutions Architecture | Hardware Configurations | Service and Support Options

Dell Client Foundations Assessment Exam 2025 |
Dell Product Lines | Client Solutions Architecture |
Hardware Configurations | Service and Support
Options

What should a user do to preserve BIOS settings before recovering the system? ---
------CORRECT ANSWER-----------------Set the "Reset NVRAM" option to "Disabled"
before starting the recovery process.




How do you access BIOS or System Setup on Latitude portable systems without a
keyboard? ---------CORRECT ANSWER-----------------Press the power button, before
the Dell logo is displayed press the Volume Down button.




How do you enable BIOS Auto-Recovery? ---------CORRECT ANSWER-----------------
Click Maintenance under BIOS Settings -> Select BIOS Recovery -> Check BIOS
Auto Recovery -> Click Apply -> Exit




T/F: Dell notebook product ranges include Inspiron, Latitude,Vostro, XPS, and G
series (Inspiron Gaming) ---------CORRECT ANSWER-----------------True

,Choose all that apply: Which of the following are valid steps in launching ePSA
diagnostics? ---------CORRECT ANSWER-----------------Use the up and down arrow
keys to select <Diagnostics> on the menu and press the Enter key


Power up the system and press the F12 key multiple times during boot process to
go to the Boot menu




Which is the notebook computer category that is designed to be suitable for small
organizations with little or no IT staff? ---------CORRECT ANSWER-----------------
Vostro




Choose all that apply: What are the key functions of BIOS (Basic Input/Output
System). ---------CORRECT ANSWER-----------------Activate the system devices


Test the system devices


Identify the system devices




Name the tool that can successfully repair and ignore defective memory areas by
masking the address from system usage. ---------CORRECT ANSWER-----------------
MemRx

,When one or more drives in a RAID array contain data errors, and another drive in
the array is no longer an active member of the array due to drive failure, foreign
configuration, drive removal, or any other reason, this creates a condition known
as ____________. ---------CORRECT ANSWER-----------------Double Fault




How to initiate RTC Reset? ---------CORRECT ANSWER-----------------Connect System
to an AC Power -> Keep the system in a power off state -> Press & hold the power
button for 30-35 Seconds -> Release the power button to initiate RTC Reset.




T/F: WLAN stands for Wide Local Area Network ---------CORRECT ANSWER-----------
------False




Choose all that apply: Which of the following platforms uses both Key and Button
Sequence Trigger? ---------CORRECT ANSWER-----------------Convertible Platform


Detachable Platform




Choose all that apply: PC Doctor USB solution offers: ---------CORRECT ANSWER----
-------------DOS Test Pre-boot system Diagnostics.


Individual Diagnostics


Windows Test

, Choose all that apply: You are servicing a Dell™ Inspiron™ 22 AIO
Desktop and determine that the LCD panel is faulty. What trouble shooting steps
will you follow before replacing the LCD Assembly? ---------CORRECT ANSWER------
-----------Run ePSA, but press Esc to stop testing and regain control of the cursor.
Double tap on the screen and see if the cursor moves to your pressed location.
That will determine if hardware is needed to be replaced or it is a software
problem.


If system boots into Windows, check device manager for USB Input device which
has a white circle and a down arrow, right click and enable it to test its
functionality.




T/F: Depending on your Dell service plan, SupportAssist automates and facilitates
your engagement with Dell Technical Support. ---------CORRECT ANSWER-------------
----True




Choose all that apply: Which of the following items are that are not affected by
the RTC reset. ---------CORRECT ANSWER-----------------System Password


Service Tag


Asset Tag


Admin Password