D291 Learning Experience Design Foundations
I SFM3 Task 1 - Part 1 - K-12 case study 2025-
2026 Western Governors University
Conducting a Learner Analysis - Empathy Maps & Personas
Teacher’s College, Western Governors University
D291 - Learning Experience Design I
, 2
A1. Empathy Map #1
Case Study Used- K-12 Case Study
Learner Group Used- Learner Group A
How does this learner Who are the learners of How does this learner What are this learner
type behave? this type? type feel? type’s views?
- They are very - Competitive - They don’t know - The value choice in
dedicated to their - Gamers what questions how they
families and - Tactile learners to ask. experience their
those close to - Engineers - They enjoy being learning.
them. - These students are hands-on with their - They enjoy hands-on
- They are distracted, easily bored in class learning. learning experiences.
especially with and do not - They do not enjoy - They enjoy when
extra noise. participate much. doing the same thing technology is
- Simply reading and - They do not know over and over. implemented into
doing the same what questions to - This learner group the lessons.
routine over and ask when confused. has low confidence
over leads them to when it comes to
feel bored. schoolwork.
What does this learner What are this learner What does this learner What does this learner
type do? type’s skills? type know? type see?
- They use hands-on - Technology - Know how to use - They have extra
materials and - Artistic technology and responsibilities in
manipulatives. - Problem solving - teach others new their families and at
- They are fluent they enjoy fixing tools in technology home that other kids
in technology things and have an - They know which their age do not. This
tools. engineer-like way of learning strategies distracts them from
- They enjoy thinking work best for getting their
applying art. them. schoolwork done.
- Loud distractions
- They see their
classmates doing
better than them and
progressing through
their schoolwork
quicker.
Learning Preferences - What motivates or enables this Learning Barriers - What demotivates this learner type
learner type to learn? or makes it harder for them to learn?
- These learners are motivated by competition - Simply reading and listening does not help
and game-like experiences, especially when them learn.
those experiences involve technology. - They are easily distracted by their surroundings.
- They are artistic and enjoy solving problems, - They are discouraged when those around
so giving them a realistic purpose for learning them seem to be progressing quickly through
will help to motivate them. the material.
- They value having a choice in how they - They do not like long writing assignments.
interact with the learning materials.