HCAD 750 MODULE 6 QUESTIONS & ANSWERS
Reports of process measures to help leaders follow progress to assist with strategic
planning - Answers :dashboard
Reports of outcomes measures to help leaders know what they have accomplished. -
Answers :scorecards
Indicators that measure the attributes of the setting, such as number and qualifications
of the staff, adequacy of equipment and facilities, and adequacy of organizational
policies and procedures - Answers :Structure indicators
Measure the actions by which services are provided, the things people or devices do,
from conducting appropriate tests, to making a diagnosis, to actually carrying out a
treatment. - Answers :Process indicators
measure the actual results of care for patients and populations, including patient and
family satisfaction - Answers :outcome indicators
process for involving personnel in planning and executing a continuous flow of
improvements to provide quality health care that meets or exceeds expectations. -
Answers :Performance Improvement (PI)
Performance monitoring is outcomes driven. - Answers :False
Performance improvement is something that is done periodically. - Answers :False
An outcome indicator measures results of care provided to the patient. - Answers :True
variation that is inherent within the system
(when a nurse takes a patients blood pressure) - Answers :Common Cause Variation
variations caused by factors outside the system
(patient taking blood pressure medication and there is a substantial drop in the
measurement.) - Answers :special cause variation
continuous search for opportunities for all processes to get better - Answers :kaizen
Staff members adapt to change more readily when ____________. - Answers :They
have been part of the decision.
In order to expedite basic performance improvement team functioning, the team should
_____________. - Answers :Establish ground rules.
An agreement concerning attendance, time management, participation, communication,
decision making, documentation, room arrangements and cleanup, and so forth, that
, has been developed by PI team members at the initiation of the team's work - Answers
:ground rules
The _________ is ultimately responsible for quality improvement activities in an
organization. - Answers :governing body
Which is the most important to guide the performance improvement teams' process? -
Answers :Organizational Mission Statement
the process of reviewing and validating qualifications, granting professional or medical
staff membership and awarding delineated privileges - Answers :Credentialing
A shared vision puts everyone, including the governing board, upper management, and
employees, on the same path to success. - Answers :True
The board of directors has ultimate responsibility for ensuring the quality of the medical
care provided in the organization - Answers :True
written description of the expected features or outcomes of a healthcare-related service.
- Answers :standard
detailed step-by-step guides used by healthcare practitioners to make knowledge-based
decisions - Answers :accreditation standards
detailed descriptions of the criteria healthcare organizations must fulfill in order to obtain
and maintain state licenses - Answers :Licensure Requirements
systematically developed statements used to assist provider and patient decisions
about appropriate healthcare for specific clinical circumstances - Answers :clinical
guidelines
a federal agency established to improve the quality, safety, efficiency, and effectiveness
of health care for Americans
(most prominent organization involved in the development of patient care standards) -
Answers :Agency for Healthcare Research and Quality (AHRQ)
ongoing review of clinical care to ensure the necessity and effectiveness of he services
being provided to the patient - Answers :case management
integrating decision support systems and best practices in medicine rather than relying
on subjective information - Answers :evidence-based medicine
an independent, not-for-profit organization that evaluates and accredits healthcare
organizations - Answers :Joint Commission
unexpected occurrence involving death or serious injury
Reports of process measures to help leaders follow progress to assist with strategic
planning - Answers :dashboard
Reports of outcomes measures to help leaders know what they have accomplished. -
Answers :scorecards
Indicators that measure the attributes of the setting, such as number and qualifications
of the staff, adequacy of equipment and facilities, and adequacy of organizational
policies and procedures - Answers :Structure indicators
Measure the actions by which services are provided, the things people or devices do,
from conducting appropriate tests, to making a diagnosis, to actually carrying out a
treatment. - Answers :Process indicators
measure the actual results of care for patients and populations, including patient and
family satisfaction - Answers :outcome indicators
process for involving personnel in planning and executing a continuous flow of
improvements to provide quality health care that meets or exceeds expectations. -
Answers :Performance Improvement (PI)
Performance monitoring is outcomes driven. - Answers :False
Performance improvement is something that is done periodically. - Answers :False
An outcome indicator measures results of care provided to the patient. - Answers :True
variation that is inherent within the system
(when a nurse takes a patients blood pressure) - Answers :Common Cause Variation
variations caused by factors outside the system
(patient taking blood pressure medication and there is a substantial drop in the
measurement.) - Answers :special cause variation
continuous search for opportunities for all processes to get better - Answers :kaizen
Staff members adapt to change more readily when ____________. - Answers :They
have been part of the decision.
In order to expedite basic performance improvement team functioning, the team should
_____________. - Answers :Establish ground rules.
An agreement concerning attendance, time management, participation, communication,
decision making, documentation, room arrangements and cleanup, and so forth, that
, has been developed by PI team members at the initiation of the team's work - Answers
:ground rules
The _________ is ultimately responsible for quality improvement activities in an
organization. - Answers :governing body
Which is the most important to guide the performance improvement teams' process? -
Answers :Organizational Mission Statement
the process of reviewing and validating qualifications, granting professional or medical
staff membership and awarding delineated privileges - Answers :Credentialing
A shared vision puts everyone, including the governing board, upper management, and
employees, on the same path to success. - Answers :True
The board of directors has ultimate responsibility for ensuring the quality of the medical
care provided in the organization - Answers :True
written description of the expected features or outcomes of a healthcare-related service.
- Answers :standard
detailed step-by-step guides used by healthcare practitioners to make knowledge-based
decisions - Answers :accreditation standards
detailed descriptions of the criteria healthcare organizations must fulfill in order to obtain
and maintain state licenses - Answers :Licensure Requirements
systematically developed statements used to assist provider and patient decisions
about appropriate healthcare for specific clinical circumstances - Answers :clinical
guidelines
a federal agency established to improve the quality, safety, efficiency, and effectiveness
of health care for Americans
(most prominent organization involved in the development of patient care standards) -
Answers :Agency for Healthcare Research and Quality (AHRQ)
ongoing review of clinical care to ensure the necessity and effectiveness of he services
being provided to the patient - Answers :case management
integrating decision support systems and best practices in medicine rather than relying
on subjective information - Answers :evidence-based medicine
an independent, not-for-profit organization that evaluates and accredits healthcare
organizations - Answers :Joint Commission
unexpected occurrence involving death or serious injury
