BMGT 205 UPDATED ACTUAL Exam
Questions and CORRECT Answers
Chapter 1 - CORRECT ANSWER -
Human Resource Management (HRM) - CORRECT ANSWER - The leadership and
managagement of people within an organization using systems, methods, processes and
procedures that enable employees to optimize their performance and in turn their contribution to
the organization and its goals
Strategic Human Resource Management - CORRECT ANSWER - The process of
integrating the strategic needs of anorganization into the choice of HR systems andpractices to
support the overall mission, strategies,and performance
Mission statement - CORRECT ANSWER - Statement outlining the purpose, long-term
objectives, and activities the organization will pursue and the course for the future
Productivity - CORRECT ANSWER - Ratio of an organization's outputs to its inputs
Organizations automate to: - CORRECT ANSWER - • Increase speed
• Provide better service
• Increase flexibility
• Increase predictability in operations
• Achieve higher standards of quality
human resource audit - CORRECT ANSWER - A holistic review of HR strategies with the
intention of identifying and correcting deficiencies
HR Department in a small organization - CORRECT ANSWER - • Separate HR
department emerges when HR activities becomes a burden
,• Often emerges as a small department or individual reporting to a middle-level manager
Head of Human Resource department - CORRECT ANSWER - Vice President
Middle or First Level managers - CORRECT ANSWER - Manager Recruitment
Manager Compensation and Benefits
Manager Health and Safety
Manager Labour Relations
Manager client services
Front Line human resource team - CORRECT ANSWER - Recruiters
Compensation Analyst
Safety Specialists
Grievance Lead
Operations Support
Sales Support
Staff authority - CORRECT ANSWER - Authority to advise, not direct
Line authority - CORRECT ANSWER - Possessed by managers of operating departments
( authority to make decisions)
Functional authority - CORRECT ANSWER - HR department may be provided authority
to make decisions
union - CORRECT ANSWER - an organization with the legal authority torepresent
workers, negotiate the terms and conditionsof employment with the employer, and administer
thecollective agreement
, Automation - CORRECT ANSWER - The shift toward converting work that was
traditionally done by hand to being completed by mechanical or electronic devices.
organizational goals - CORRECT ANSWER - an organization's short and long term
outcomes that human resource management aims to support and enable.
gamification - CORRECT ANSWER - the use of rules, competition, and teamwork to
encourage engagement by mimicking games.
mission statement - CORRECT ANSWER - a statement outling the purpose and long term
objectives of the organization
productivity - CORRECT ANSWER - the ratio of a firm.'s outputs (goods and services)
divided by its inputs (people, capital, materials , energy)
demographic changes - CORRECT ANSWER - changes in the demographics of the labor
force the occur slowly and are usually known in advance
educational attainment - CORRECT ANSWER - the highest educational level attained by
an individual worker, employee group or population
sociocultural forces - CORRECT ANSWER - Challenges facing a firm's decision makers
because of cultural differences among employees or changes in core cultural or social values
occuring at the larger social level
cultural mosaic - CORRECT ANSWER - The Canadian ideal of encouraging each ethic,
racial and social group to maintain its own cultural heritage, forming a national mosaic of
different cultures
organizational culture - CORRECT ANSWER - The core beliefs and assumptions that are
widely shared by all organizational members
Questions and CORRECT Answers
Chapter 1 - CORRECT ANSWER -
Human Resource Management (HRM) - CORRECT ANSWER - The leadership and
managagement of people within an organization using systems, methods, processes and
procedures that enable employees to optimize their performance and in turn their contribution to
the organization and its goals
Strategic Human Resource Management - CORRECT ANSWER - The process of
integrating the strategic needs of anorganization into the choice of HR systems andpractices to
support the overall mission, strategies,and performance
Mission statement - CORRECT ANSWER - Statement outlining the purpose, long-term
objectives, and activities the organization will pursue and the course for the future
Productivity - CORRECT ANSWER - Ratio of an organization's outputs to its inputs
Organizations automate to: - CORRECT ANSWER - • Increase speed
• Provide better service
• Increase flexibility
• Increase predictability in operations
• Achieve higher standards of quality
human resource audit - CORRECT ANSWER - A holistic review of HR strategies with the
intention of identifying and correcting deficiencies
HR Department in a small organization - CORRECT ANSWER - • Separate HR
department emerges when HR activities becomes a burden
,• Often emerges as a small department or individual reporting to a middle-level manager
Head of Human Resource department - CORRECT ANSWER - Vice President
Middle or First Level managers - CORRECT ANSWER - Manager Recruitment
Manager Compensation and Benefits
Manager Health and Safety
Manager Labour Relations
Manager client services
Front Line human resource team - CORRECT ANSWER - Recruiters
Compensation Analyst
Safety Specialists
Grievance Lead
Operations Support
Sales Support
Staff authority - CORRECT ANSWER - Authority to advise, not direct
Line authority - CORRECT ANSWER - Possessed by managers of operating departments
( authority to make decisions)
Functional authority - CORRECT ANSWER - HR department may be provided authority
to make decisions
union - CORRECT ANSWER - an organization with the legal authority torepresent
workers, negotiate the terms and conditionsof employment with the employer, and administer
thecollective agreement
, Automation - CORRECT ANSWER - The shift toward converting work that was
traditionally done by hand to being completed by mechanical or electronic devices.
organizational goals - CORRECT ANSWER - an organization's short and long term
outcomes that human resource management aims to support and enable.
gamification - CORRECT ANSWER - the use of rules, competition, and teamwork to
encourage engagement by mimicking games.
mission statement - CORRECT ANSWER - a statement outling the purpose and long term
objectives of the organization
productivity - CORRECT ANSWER - the ratio of a firm.'s outputs (goods and services)
divided by its inputs (people, capital, materials , energy)
demographic changes - CORRECT ANSWER - changes in the demographics of the labor
force the occur slowly and are usually known in advance
educational attainment - CORRECT ANSWER - the highest educational level attained by
an individual worker, employee group or population
sociocultural forces - CORRECT ANSWER - Challenges facing a firm's decision makers
because of cultural differences among employees or changes in core cultural or social values
occuring at the larger social level
cultural mosaic - CORRECT ANSWER - The Canadian ideal of encouraging each ethic,
racial and social group to maintain its own cultural heritage, forming a national mosaic of
different cultures
organizational culture - CORRECT ANSWER - The core beliefs and assumptions that are
widely shared by all organizational members
