Exam Questions and CORRECT Answers
Three overriding SCM activities within and between firms include:
a. Coordination, information sharing, collaboration
b. Responsiveness, reliability, relationship management
c. Marketing, sourcing, logistics
d. Suppliers, customers, manufacturers
e. Products, information, funds - CORRECT ANSWER - coordination, info sharing,
collaboration
Challenges to developing a systems thinking viewpoint in an organization include:
a. 'Siloed' decision-making
b. Competing goals and incentives
c. Lack of information sharing
d. Segmented organizational structure
e) All of the above - CORRECT ANSWER - all of the above
Why have partnerships and alliances across enterprises become so important to SCM?
a. Companies want external supply chain partners to hold more risk
b. Technology is expensive
c. "Early supplier involvement" is simple to implement
d. Collaboration enables long-term viability and success in a competitive global environment -
CORRECT ANSWER - collaboration enables long-term viability and success in a
competitive global environment
Postponement is an effective strategy for some firms because it:
a. Requires little technology
b. Decreases the need for relationship management
,c. Increases supplier involvement
d. Allows for local product customization
e. Is relatively simple and inexpensive to implement - CORRECT ANSWER - allows for
local product customization
Necessary efforts to improve supply chain security present new challenges to firms including:
a. Regulation/compliance requirements
b. Shorter lead times
c. Increased transport time and costs
d. Decreased need for relationship management
e. a and b - CORRECT ANSWER - a and b
Key trends in SCM include:
a. Reverse logistics
b. Risk management
c. Early supplier involvement
d. Sustainability
e. a and b - CORRECT ANSWER - a and b
The growing number and acceptance of customer returns has created an area of SCM called:
a. Reverse logistics
b. Distribution management
c. Order fulfillment
d. Sustainability
e. None of the above - CORRECT ANSWER - reverse logistics
An example of intra-organizational integration is:
a. Marketing sharing promotion plans with operations
, b. Operations informing logistics of production plans
c. Supplier informing manufacturer of a component defect
d. Independent retailer sharing point-of-sale data with manufacturer
e. a and b - CORRECT ANSWER - a and b
The primary role of marketing in an organization is to link the organization to its:
a. Operations
b. Customers
c. Finance
d. Suppliers
e. None of the above - CORRECT ANSWER - customers
The globalization trend presents numerous benefits to SCM including:
a. Cost savings
b. Removes distance barrier between markets/consumers
c. More supplier choices
d. Consumers have greater product choices
e. All of the above - CORRECT ANSWER - all of the above
operations strategy focuses primarily on:
b) Reducing inventory across the supply chain
e) All of the above
d) Segmenting customers/markets
a) Improved coordination between supply chain partners
c) How goods and services will be produced - CORRECT ANSWER - how goods and
services will be produced