Exam Questions and CORRECT Answers
1) The process of people actively working together to accomplish common goals is referred to as
A) teamwork
B) groupthink
C) free-riding
D) team building
E) team diversification - CORRECT ANSWER -A
2 In the ____view, ethical behavior respects and protects fundamental rights.
A) justice
B) utilitarian
C) individualism
D) moral rights
E) humanitarian rights - CORRECT ANSWER -D
3) The upside-down pyramid view of organizations shows:
A) customers at the top being served by workers who are supported by managers.
B) managers at the top being in charge of the overall operations of the organization.
C) that board of directors can hold top management accountable for organizational performance.
D) that the primary job of top executives is to preserve the resources of the company.
E) that operating and frontline workers are at the bottom of the pyramid followed by the middle
managers. - CORRECT ANSWER -A
4) The members of a_______team are most likely to hold meetings, access common databases,
share information and files, make plans, and solve problems together, all without ever meeting
face to face.
,A) specialized
B) formal
C) virtual
D) cross-functional
E) self-managed - CORRECT ANSWER -C
5) A manager finds out that the productivity of her workers has declined. Therefore, she creates a
new social setting for the workers, where they share pleasant social relations with one another
and receive special attention from the supervisor. The manager has implemented lessons from to
improve the productivity of her workers.
A) the Hawthorne studies
B) Theory X and Theory Y
C) Fayol's administrative principles
D) the scientific management theory E) the theory of human needs - CORRECT
ANSWER -A
6) It is in the_____stage that tensions often emerge over tasks and interpersonal concerns.
A) forming
B) adjourning
C) storming
D) norming
E) performing - CORRECT ANSWER -C
7) _______justice involves the degree to which policies and rules are fairly applied to all
individuals.
A) Procedural
B) Economic
C) Interactional
D) Commutative
E) Distributive - CORRECT ANSWER -A
, 8) ______is an output measure of task or goal accomplishment.
A) Competency
B) Performance efficiency
C) Job satisfaction
D) Performance effectiveness
E) Tech IQ - CORRECT ANSWER -D
9) According to Mintzberg, a manager's informational roles involve being a(n)
A) leader
B) resource allocator
C) disseminator
D) entrepreneur
E) disturbance handler - CORRECT ANSWER -C
10) ________emphasizes careful selection and training of workers and supervisory support.
A) Administrative principles
B) Theory Y
C) Bureaucratic organization
D) Theory X
E) Scientific management - CORRECT ANSWER -E
Il) In the context of the management process, which of the following best describes the process
of controlling?
A) It is the process of developing action priorities for accomplishing goals and plans.
B) It is the process of arousing enthusiasm and inspiring efforts to achieve goals.
C) It is the process of measuring performance and taking action to ensure desired results.