and CORRECT Answers
True - CORRECT ANSWER - Cognitive dissonance is the psychological discomfort a
person experiences when simultaneously holding two or more conflicting cognitions
CWB - CORRECT ANSWER - When Harry has a perceived conflict with a co-worker, he
will send them e-mails that are taunting or insulting. This is an example of
False - CORRECT ANSWER - Organizational commitment exists to the degree that the
person is satisfied with his or her job
Organizational commitment - CORRECT ANSWER - ____________ is the extent to
which an individual identifies with an organization and commits to its goals
False - CORRECT ANSWER - A manager who displays independence of thought, action,
and feelings is demonstrating Schwartz's value of conservation
Behavioral - CORRECT ANSWER - You are unlikely to say anything to someone
smoking in the nonsmoking section of a restaurant if you have no intention of confronting the
smoker. Your intention reflects the ___________ component of your attitude toward people
smoking in the restaurants.
False - CORRECT ANSWER - Values tend to vary across generations because they are
influenced by events in childhood and youth. For example, some parents lived through the
Depression, and this experience led them to be risk takers in terms of their investments.
Onboarding - CORRECT ANSWER - ___________ programs help employees to
integrate, assimilate, and transition to new jobs.
, False - CORRECT ANSWER - Job satisfaction has a negative association with OCB and a
positive relationship with CWB.
True - CORRECT ANSWER - Research has found that some aspects of an individual's
disposition are significantly associated with some aspects of job satisfaction, such as having
autonomy or receipt of rewards
Psychological contract - CORRECT ANSWER - Donna works as a project manager for a
major consumer products firm. She works with beliefs, perceptions, and informal obligations
about what she is entitled to receive in return for what she provides to the organization. Janice's
beliefs represent a(n)
High respect, commitment, and acceptance - CORRECT ANSWER - Roger, a manager,
knows that one of his employees values conformity and tradition. Roger should assign the
employee to a job that includes
True - CORRECT ANSWER - Attitudes have three components: affective, cognitive, and
behavioral
True - CORRECT ANSWER - Job satisfaction is not a unitary concept; a person may be
satisfied with one aspect of his or her job and dissatisfied with one aspect of his or her job and
dissatisfied with one or more other aspects
behavior via intentions - CORRECT ANSWER - Personal attitudes affect _________ via
________
Equity - CORRECT ANSWER - The _________ model suggests that managers should
monitor employee's perceptions of fairness.
Values may conflict with each other - CORRECT ANSWER - Schwartz's model suggests
that