BMGT Final Review Exam 1 Chapters
UPDATED ACTUAL Exam Questions and
CORRECT Answers
arguments for corporations engaging in socially responsible behavior include all of the following
except
A) social responsibility decreases the need for restrictive government regulation.
B) businesses have the resources and obligation to act in socially responsible ways.
C) socially responsible behavior improves the public image of business.
D) pursuing socially responsible goals may dilute the purpose of the business.
E) long-run profits for the business may improve or even be dependent on its degree of social
responsibility. - CORRECT ANSWER - D) pursuing socially responsible goals may dilute
the purpose of the business.
An ethical dilemma _______
A) is rare among managers
B) is resolved in most organizations by a formal code of ethics
C) always involves pressures to commit illegal acts
D) can usually be resolved without much personal stress
E) occurs when someone must choose between a course of action offering personal or
organizational benefit or both, but for which there is no clear right or wrong decision -
CORRECT ANSWER - E) occurs when someone must choose between a course of action
offering personal or organizational benefit or both, but for which there is no clear right or wrong
decision
When the whole is greater than the sum of the individual parts, a special benefit of teamwork
occurs. This special benefit is known as
A) A quality circle.
,B) Group dynamics.
C) Team building.
D) Cohesiveness.
E) Synergy. - CORRECT ANSWER - E) Synergy
An organization is a
A) collection of people working on the same projects
B) collection of people working together to achieve a common purpose
C) collection of people reporting to the same manager
D) collection of people working in different departments
E) collection of people working together in a business - CORRECT ANSWER - B)
collection of people working together to achieve a common purpose
Which of the following statements characterizes the thinking that emerged from the Hawthorne
studies?
A) Ifjobs are properly designed and proper incentives provided, predictable results will follow.
B) Workers will perform their jobs as they are told to and will maximize their output so as to
increase their pay.
C) Concern for the worker will lead to greater worker satisfaction, which will then lead to
increased output.
D) Workers generally dislike work and need to be closely supervised to ensure adequate
productivity.
E) People are motivated primarily by money. - CORRECT ANSWER - C) Concern for the
worker will lead to greater worker satisfaction, which will then lead to increased output.
Which of the following statement does NOT accurately describe an attribute or feature of ethical
decision-making?
, A) The "spotlight questions" should address the question: "How would I feel if my family found
out about this decision?"
B) The "spotlight questions" should address the question: "How would I feel if this decision were
published in the local newspaper?"
C) The "spotlight questions" should be done during step 3 of the decision-making process.
D) Any discomfort in answering the "spotlight questions" signifies that the decision may have
ethical shortcomings.
E) Only major managerial decisions need to meet the criteria of the "spotlight questions." -
CORRECT ANSWER - E) Only major managerial decisions need to meet the criteria of
the "spotlight questions."
The Hawthorne Studies helped shift the attention of managers and scholars away from the
technical and structural concerns emphasized by the classical management approach and toward
A) A more scientific approach to management.
B) In-depth studies of actual case histories and individual experiences.
C) The use of computers to deal with more complex mathematical models.
D) The study of social and human concerns as keys to productivity.
E) A Theory X approach to management science. - CORRECT ANSWER - D) The study
of social and human concerns as keys to productivity.
Things people do to help teams succeed and help their members enjoy the team experience is
called:
A) Team Destiny
B) Team Contributions
C) A Dream Team
D) Unnecessary - CORRECT ANSWER - B) Team Contributions
Most ethical problems in the workplace arise when people are asked to do or are about to do
something that
UPDATED ACTUAL Exam Questions and
CORRECT Answers
arguments for corporations engaging in socially responsible behavior include all of the following
except
A) social responsibility decreases the need for restrictive government regulation.
B) businesses have the resources and obligation to act in socially responsible ways.
C) socially responsible behavior improves the public image of business.
D) pursuing socially responsible goals may dilute the purpose of the business.
E) long-run profits for the business may improve or even be dependent on its degree of social
responsibility. - CORRECT ANSWER - D) pursuing socially responsible goals may dilute
the purpose of the business.
An ethical dilemma _______
A) is rare among managers
B) is resolved in most organizations by a formal code of ethics
C) always involves pressures to commit illegal acts
D) can usually be resolved without much personal stress
E) occurs when someone must choose between a course of action offering personal or
organizational benefit or both, but for which there is no clear right or wrong decision -
CORRECT ANSWER - E) occurs when someone must choose between a course of action
offering personal or organizational benefit or both, but for which there is no clear right or wrong
decision
When the whole is greater than the sum of the individual parts, a special benefit of teamwork
occurs. This special benefit is known as
A) A quality circle.
,B) Group dynamics.
C) Team building.
D) Cohesiveness.
E) Synergy. - CORRECT ANSWER - E) Synergy
An organization is a
A) collection of people working on the same projects
B) collection of people working together to achieve a common purpose
C) collection of people reporting to the same manager
D) collection of people working in different departments
E) collection of people working together in a business - CORRECT ANSWER - B)
collection of people working together to achieve a common purpose
Which of the following statements characterizes the thinking that emerged from the Hawthorne
studies?
A) Ifjobs are properly designed and proper incentives provided, predictable results will follow.
B) Workers will perform their jobs as they are told to and will maximize their output so as to
increase their pay.
C) Concern for the worker will lead to greater worker satisfaction, which will then lead to
increased output.
D) Workers generally dislike work and need to be closely supervised to ensure adequate
productivity.
E) People are motivated primarily by money. - CORRECT ANSWER - C) Concern for the
worker will lead to greater worker satisfaction, which will then lead to increased output.
Which of the following statement does NOT accurately describe an attribute or feature of ethical
decision-making?
, A) The "spotlight questions" should address the question: "How would I feel if my family found
out about this decision?"
B) The "spotlight questions" should address the question: "How would I feel if this decision were
published in the local newspaper?"
C) The "spotlight questions" should be done during step 3 of the decision-making process.
D) Any discomfort in answering the "spotlight questions" signifies that the decision may have
ethical shortcomings.
E) Only major managerial decisions need to meet the criteria of the "spotlight questions." -
CORRECT ANSWER - E) Only major managerial decisions need to meet the criteria of
the "spotlight questions."
The Hawthorne Studies helped shift the attention of managers and scholars away from the
technical and structural concerns emphasized by the classical management approach and toward
A) A more scientific approach to management.
B) In-depth studies of actual case histories and individual experiences.
C) The use of computers to deal with more complex mathematical models.
D) The study of social and human concerns as keys to productivity.
E) A Theory X approach to management science. - CORRECT ANSWER - D) The study
of social and human concerns as keys to productivity.
Things people do to help teams succeed and help their members enjoy the team experience is
called:
A) Team Destiny
B) Team Contributions
C) A Dream Team
D) Unnecessary - CORRECT ANSWER - B) Team Contributions
Most ethical problems in the workplace arise when people are asked to do or are about to do
something that
