UPDATED ACTUAL Exam Questions and
CORRECT Answers
A quick and accurate means to estimate dimensions of a commercial space during a site
inspection would be to _____?
A) Count the number of ceiling tiles in a drop tile installation
B) Pace off number of steps across the room using an average of 3' (1m) per step
C) Utilize your arm span to measure the walls using an average of 5' 6" (1.5m)
D) Estimate based upon the number of fire sprinklers - CORRECT ANSWER - Count the
number of ceiling tiles in a drop tile installation
A client requires a new boardroom. The sales person and engineer are sent to the premises to
survey the facility and discuss the opportunity with the client. This process is best described as a
____
A) Cost Analysis
B) Functional Analysis
C) Needs Analysis
D) Control Analysis - CORRECT ANSWER - Needs Analysis
When designing a client's new training room, the MOST important information would come
from the
A) client's checklist of preferred equipment
B) end-user descriptions of how the room will be utilized
C) architectural drawings of the building
D) feedback from the benchmarking site visit - CORRECT ANSWER - B) end-user
descriptions of how the room will be utilized
When establishing initial contact with a client, try to develop a relationship early on with the: -
CORRECT ANSWER - Stakeholders
,When creating an AV solution for a client, the first step should be - CORRECT
ANSWER - Gathering application requirements
AV professionals determine the end user's needs by examining three things: the required
applications, the tasks, and the:
A) Overall design concept
B) Budget
C) Technologies
D) Functions to support the applications - CORRECT ANSWER - Functions to support
the applications
What is the BEST way to determine how reverberant a space is?
A) Clap your hands and listen for an echo
B) Ask the client if anyone has complained that the room is too noisy
C) Use an RT60 meter
D) Use a DB SPL meter - CORRECT ANSWER - Use an RT60 meter
__ is the process of examining methods, techniques, and principles from peer organizations and
facilities.
A) Schematic Design
B) Punching a system
C) Benchmarking
D) Schematic Design - CORRECT ANSWER - C) Benchmarking
When working with a client what should be AVOIDED to ensure that you are communicating
effectively?
,A) Using diagrams and drawings as a reference
B) Industry slang terms and jargon
C) Plain language
D) Demonstrating abstract concepts with real life examples - CORRECT ANSWER -
Industry slang terms and jargon
Prior to conducting a needs analysis for a new project, a coworker tells the AV designer what
equipment package they know will work. What should the designer do with this information?
A) Contact the client about the equipment package.
B) Price out the equipment package to present to the client.
C) Setup a demonstration to show the functionality of the equipment package.
D) Thank the coworker for their input, remind them that you still need to conduct a needs
analysis. - CORRECT ANSWER - D) Thank the coworker for their input, remind them
that you still need to conduct a needs analysis.
The correct time to discuss visible finishes for wall plates, surface mount speakers, and wall
mounted screen casings is during the:
A) Ordering
B) Installation
C) Site survey
D) Contract award - CORRECT ANSWER - C) Site survey
A client requires a front projection system. What drawings should be requested from the client to
select the appropriate lens?
A) reflected ceiling plans and elevations
B) building section and millwork details
, C) floor plans and wall details
D) structural and electrical plans - CORRECT ANSWER - A) reflected ceiling plans and
elevations
When surveying a room before the start of the job, which of the following is NOT important?
A) The hours of the loading dock
B) The size of the freight elevator
C) The material of the conference room walls
D) The color of the conference room walls - CORRECT ANSWER - D) The color of the
conference room walls
The main purpose of an initial site survey is to:
A) Verify assumptions, and identify any challenges with the installation of the audio visual
systems
B) Layout the physical locations of the equipment chosen for the project
C) Coordinate with allied trades and the owner's rep
D) Review system costs, including equipment, engineering, labor, and miscellaneous items
included in the proposal - CORRECT ANSWER - A) Verify assumptions, and identify any
challenges with the installation of the audio visual systems
When conducting a site survey at an active construction site what should you confirm FIRST
before arriving onsite?
A) The number of network drops you'll need for each conference room.
B) Required PPE to be onsite.
C) Condition of the carpets.
D) The color of the walls. - CORRECT ANSWER - B) Required PPE to be onsite.