answered already passed
management - correct answer ✔✔getting work done through others efficiently and effectively
efficiency - correct answer ✔✔getting work done with a minimum of effort, expense, or waste
effectiveness - correct answer ✔✔accomplishing tasks that help fulfill organizational objectives
four functions of management - correct answer ✔✔planning, organizing, leading, controlling
planning - correct answer ✔✔determining organizational goals and a means for achieving them
organizing - correct answer ✔✔deciding where decisions will be made, who will do what jobs
and tasks, and who will work for whom
leading - correct answer ✔✔inspiring and motivating workers to work hard to achieve
organizational goals
controlling - correct answer ✔✔monitoring progress toward goal achievement and taking
corrective action when needed
kinds of managers - correct answer ✔✔top managers, middle managers, first-line managers,
team leaders
, top managers - correct answer ✔✔definition: responsible for the overall direction of the
organization
responsibilities: change, commitment, culture, environment
examples: CEO, CFO, vice president
middle managers - correct answer ✔✔definition: set objectives consistent with top
management's goals, plan and implement strategies to achieve goals
responsibilities: resources, objectives, coordination, subunit performance, strategy
implementation
examples: GM, plant manager, regional manager
first-line managers - correct answer ✔✔definition: training and supervising the performance of
non-managerial employees
responsibilities: non-managerial worker supervision, teaching and training, scheduling,
facilitation
examples: office manager, shift supervisor, department manager
team leaders - correct answer ✔✔definition: facilitate team activities toward goal
accomplishment
responsibilities: facilitation, external relationships, internal relationships
examples: team leader, team contact, group facilitator
managerial roles - correct answer ✔✔interpersonal, informational, decisional
interpersonal roles - correct answer ✔✔figurehead: managers perform ceremonial duties such
as greeting visitors, speaking at the opening or representing the company
leader: managers motivate and encourage workers to accomplish organizational objectives
liaison: managers deal with people outside their units