DOD Fire Officer 1 - EOC Study Set 163
correct solutions.
DOD Fire Officer 1 - EOC Study Set 163
correct solutions.
Which DoD Instruction directs all branches of service to use the NFPA codes and standards? - ANSWER
DoDI 6055.6
Title VII of the Civil Rights Act of 1964, as amended, was the most comprehensive legislation of its type
in U.S. history. Its intent is to: - ANSWER Eliminate discrimination on the basis of race, color. national
origin, religion, sex, age, and pregnancy.
Identify the TRUE statement about a fire officer. - ANSWER The fire officer supervises a fire company in
the station and at the fire scene.
An assistant fire chief is: - ANSWER Assigned a specific function or portion of the department to manage.
The individual who has overall authority and responsibility within the fire department is the: - ANSWER
Fire Chief
A fire department must have an organizational plan that shows: - ANSWER The relationship between
each division and its activities.
Recently, the department issued a new policy for dealing with complaints. The BEST way to implement
this policy is to: - ANSWER Issue the new policy in writing and request acknowledgement that it has
been read and understood.
It's very important to apply a preventative maintenance schedule by inspecting under the company's
control. A preventative matenance schedule should include an inspection of: - ANSWER The fuel/oil
levels in generators, power saws, and/or fans.
Identify THREE benefits of collecting factual incident response data. - ANSWER -The data can be used to
help the organization determine where and how to focus fire prevention.
,DOD Fire Officer 1 - EOC Study Set 163
correct solutions.
-The data may be used as evidence in a legal case.
-The data can be used to help the organization improve life safety programs and public education
efforts.
Identify TWO items you can include with an incident report to make it clear and informative. - ANSWER -
Diagram
-Narrative
In order to learn how to use NFIRS reporting system, follow guidelines provided: - ANSWER By the online
tutorial.
Which element of group dynamics best describes a "vital group image?" - ANSWER Pride in being part of
the fire department
According to Maslow's theory, an individual who chooses to work as a firefighter for personal
satisfaction has reached the level of: - ANSWER Self-Actualization
The number one priority of good customer service is to: - ANSWER Deliver the best possible service to
the customer.
A citizen approaches Officer Barnes about getting together a CPR class at the community center. The
BEST way for Officer Barnes to deal with this request is to: - ANSWER Take the citizen's name and
number and refer the issue to the correct division within the fire department.
A fire officer should immediately handle the citizen complaint in each of the situations below, EXCEPT: -
ANSWER When a citizen asks for help while you are being dispatched to a call.
, DOD Fire Officer 1 - EOC Study Set 163
correct solutions.
Citizen inquiries are: - ANSWER Genuine requests for information or clarification.
Which statement describes an order? - ANSWER It is a mandatory command.
Identify THREE guidelines for making a successful public presentation. - ANSWER -Speak clearly and
loudly enough to be heard.
-Jingle your keys or do some other familiar activity to help reduce stage fright.
-Enhance your presentations with colorful visual aids.
As the fire chief's change agent, the fire officer must always: - ANSWER Maintain a positive posture
toward the change.
Identify THREE ways to ensure a successful interview. - ANSWER -Listen closely to the reporter's
questions before answering.
-Avoid disagreements or becoming defensive.
-Be honest and fourthcoming
The five fundamental elements of communication are sender, receiver, message, medium, and: -
ANSWER Feedback
Policies and procedures should be transmitted: - ANSWER In writing
A policy can be defined as a: - ANSWER Guide to decision making within an organization.
correct solutions.
DOD Fire Officer 1 - EOC Study Set 163
correct solutions.
Which DoD Instruction directs all branches of service to use the NFPA codes and standards? - ANSWER
DoDI 6055.6
Title VII of the Civil Rights Act of 1964, as amended, was the most comprehensive legislation of its type
in U.S. history. Its intent is to: - ANSWER Eliminate discrimination on the basis of race, color. national
origin, religion, sex, age, and pregnancy.
Identify the TRUE statement about a fire officer. - ANSWER The fire officer supervises a fire company in
the station and at the fire scene.
An assistant fire chief is: - ANSWER Assigned a specific function or portion of the department to manage.
The individual who has overall authority and responsibility within the fire department is the: - ANSWER
Fire Chief
A fire department must have an organizational plan that shows: - ANSWER The relationship between
each division and its activities.
Recently, the department issued a new policy for dealing with complaints. The BEST way to implement
this policy is to: - ANSWER Issue the new policy in writing and request acknowledgement that it has
been read and understood.
It's very important to apply a preventative maintenance schedule by inspecting under the company's
control. A preventative matenance schedule should include an inspection of: - ANSWER The fuel/oil
levels in generators, power saws, and/or fans.
Identify THREE benefits of collecting factual incident response data. - ANSWER -The data can be used to
help the organization determine where and how to focus fire prevention.
,DOD Fire Officer 1 - EOC Study Set 163
correct solutions.
-The data may be used as evidence in a legal case.
-The data can be used to help the organization improve life safety programs and public education
efforts.
Identify TWO items you can include with an incident report to make it clear and informative. - ANSWER -
Diagram
-Narrative
In order to learn how to use NFIRS reporting system, follow guidelines provided: - ANSWER By the online
tutorial.
Which element of group dynamics best describes a "vital group image?" - ANSWER Pride in being part of
the fire department
According to Maslow's theory, an individual who chooses to work as a firefighter for personal
satisfaction has reached the level of: - ANSWER Self-Actualization
The number one priority of good customer service is to: - ANSWER Deliver the best possible service to
the customer.
A citizen approaches Officer Barnes about getting together a CPR class at the community center. The
BEST way for Officer Barnes to deal with this request is to: - ANSWER Take the citizen's name and
number and refer the issue to the correct division within the fire department.
A fire officer should immediately handle the citizen complaint in each of the situations below, EXCEPT: -
ANSWER When a citizen asks for help while you are being dispatched to a call.
, DOD Fire Officer 1 - EOC Study Set 163
correct solutions.
Citizen inquiries are: - ANSWER Genuine requests for information or clarification.
Which statement describes an order? - ANSWER It is a mandatory command.
Identify THREE guidelines for making a successful public presentation. - ANSWER -Speak clearly and
loudly enough to be heard.
-Jingle your keys or do some other familiar activity to help reduce stage fright.
-Enhance your presentations with colorful visual aids.
As the fire chief's change agent, the fire officer must always: - ANSWER Maintain a positive posture
toward the change.
Identify THREE ways to ensure a successful interview. - ANSWER -Listen closely to the reporter's
questions before answering.
-Avoid disagreements or becoming defensive.
-Be honest and fourthcoming
The five fundamental elements of communication are sender, receiver, message, medium, and: -
ANSWER Feedback
Policies and procedures should be transmitted: - ANSWER In writing
A policy can be defined as a: - ANSWER Guide to decision making within an organization.
