Questions with 100% Correct Answers | 33
Pages
Course
Claims Adjuster
Question 1:
Which of the following is NOT one of the adjuster's duties in handling a claim?
A) Investigate the loss
B) Determine the amount of the loss
C) Represent the insured in court
D) Negotiate settlement of the claim
Correct Answer: ✅ C) Represent the insured in court
Question 2:
Under Florida law, an adjuster must acknowledge receipt of a claim communication within how
many calendar days?
A) 5
B) 10
C) 14
D) 21
Correct Answer: ✅ B) 10
Question 3:
Which type of adjuster is employed by an insurance company to handle claims?
A) Independent adjuster
B) Public adjuster
C) Staff adjuster
D) Consulting adjuster
Correct Answer: ✅ C) Staff adjuster
,Question 4:
What is the minimum number of years a licensee must keep claim records under Florida law?
A) 2 years
B) 3 years
C) 5 years
D) 7 years
Correct Answer: ✅ C) 5 years
Question 5:
The "insuring agreement" section of a policy typically includes:
A) Policyholder duties
B) List of exclusions
C) Description of coverage and perils insured
D) Policy endorsements
Correct Answer: ✅ C) Description of coverage and perils insured
Question 6:
Which of the following would most likely be considered an "unfair claims settlement practice"?
A) Denying a claim with written justification
B) Requesting more documentation from the insured
C) Failing to explain claim denial in writing
D) Offering a prompt and fair settlement
Correct Answer: ✅ C) Failing to explain claim denial in writing
Question 7:
In Florida, what is the statute of limitations for filing a property insurance claim?
,A) 1 year
B) 2 years
C) 3 years
D) 5 years
Correct Answer: ✅ C) 3 years
Question 8:
What is the primary role of a public adjuster?
A) Represent the insurance company
B) Mediate between insurance companies
C) Represent the insured in the claims process
D) Perform inspections for underwriting
Correct Answer: ✅ C) Represent the insured in the claims process
Question 9:
Which of the following policies covers injuries to others for which the insured is legally liable?
A) Property damage policy
B) Liability insurance policy
C) Personal articles floater
D) Inland marine insurance
Correct Answer: ✅ B) Liability insurance policy
Question 10:
Under Florida law, what is the penalty for an adjuster knowingly submitting a false claim?
A) Warning only
B) Civil penalty
C) First-degree misdemeanor
D) Third-degree felony
Correct Answer: ✅ D) Third-degree felony
, Question 11:
Which of the following best defines "subrogation"?
A) Transferring the insured's rights to sue to the insurer after a loss
B) Insuring more than one person under a single policy
C) Denying a claim due to policy exclusion
D) Reducing the amount paid due to coinsurance
Correct Answer: ✅ A) Transferring the insured's rights to sue to the insurer after a loss
Question 12:
A homeowner’s insurance policy includes a deductible of $1,000. The total loss is $12,000. How
much will the insurer pay?
A) $12,000
B) $1,000
C) $11,000
D) $10,000
Correct Answer: ✅ C) $11,000
Question 13:
Which part of an insurance policy lists the covered perils, properties, and parties?
A) Declarations
B) Conditions
C) Insuring agreement
D) Endorsements
Correct Answer: ✅ A) Declarations
Question 14:
Which Florida statute prohibits unfair or deceptive acts in the business of insurance?
A) Chapter 120
B) Chapter 627
C) Chapter 624
D) Chapter 626