Supervision Exam Practice questions
and multiple choice answers
What is the value of analyzing past performance reviews when
establishing an individual's professional development plan? *
a. Identification of development needs
b. Determination of professional interests
c. Measurement of performance improvements
d. Discovery of professional development goals - Answ✔✔a.
Identification of development needs
What style of conflict management most encourages lose-lose
outcomes? *
a. Avoidance
b. Compromise
c. Competition
d. Accommodation - Answ✔✔a. Avoidance
Leaving notes on a day planner making marks on a calendar and
utilizing smart device screen pop-ups are examples of actions
supervisors take to *
1/1
a. discover previously unknown development opportunities.
,b. ensure they work on their development activities every day.
c. minimize defensiveness when completing their development
activities.
d. seek and utilize honest feedback about their development activity
progress. - Answ✔✔b. ensure they work on their development
activities every day.
A hotel's front desk supervisor has just communicated a coming
workplace change to one of the hotel's desk agents. The desk agent's
reaction about the coming change seems to be one of great confusion.
How is the desk agent likely feeling about the coming change?
a. Sad
b. Mad
c. Glad
d. Scared - Answ✔✔d. Scared
What employment-related variation is permitted to employees who
utilize flex-time?
a. Rates of pay
b. Job assignments
c. Arrival and departure periods
d. Number of hours worked per week - Answ✔✔c. Arrival and
departure periods
, What law mandates the use of the Employment Eligibility Verification
Form (I-9)?
a. Title VII of the Civil Rights Act
b. Immigration Reform and Control Act
c. Age Discrimination in Employment Act
d. Patient Protection and Affordable Care Act - Answ✔✔b. Immigration
Reform and Control Act
A formal employee suggestion program is likely to fail when
a. feedback is offered by supervisors.
b. no feedback is offered by supervisors.
c. written forms used to make suggestions are too short.
d. supervisors encourage suggestions during coaching sessions. -
Answ✔✔b. no feedback is offered by supervisors.
What type of learner likes to see what they are learning?
a. Visual
b. Tactile
c. Auditory
d. Professional - Answ✔✔a. Visual
Some supervisors fail to delegate even when they know an employee
can do a good job because the supervisors are unwilling to
and multiple choice answers
What is the value of analyzing past performance reviews when
establishing an individual's professional development plan? *
a. Identification of development needs
b. Determination of professional interests
c. Measurement of performance improvements
d. Discovery of professional development goals - Answ✔✔a.
Identification of development needs
What style of conflict management most encourages lose-lose
outcomes? *
a. Avoidance
b. Compromise
c. Competition
d. Accommodation - Answ✔✔a. Avoidance
Leaving notes on a day planner making marks on a calendar and
utilizing smart device screen pop-ups are examples of actions
supervisors take to *
1/1
a. discover previously unknown development opportunities.
,b. ensure they work on their development activities every day.
c. minimize defensiveness when completing their development
activities.
d. seek and utilize honest feedback about their development activity
progress. - Answ✔✔b. ensure they work on their development
activities every day.
A hotel's front desk supervisor has just communicated a coming
workplace change to one of the hotel's desk agents. The desk agent's
reaction about the coming change seems to be one of great confusion.
How is the desk agent likely feeling about the coming change?
a. Sad
b. Mad
c. Glad
d. Scared - Answ✔✔d. Scared
What employment-related variation is permitted to employees who
utilize flex-time?
a. Rates of pay
b. Job assignments
c. Arrival and departure periods
d. Number of hours worked per week - Answ✔✔c. Arrival and
departure periods
, What law mandates the use of the Employment Eligibility Verification
Form (I-9)?
a. Title VII of the Civil Rights Act
b. Immigration Reform and Control Act
c. Age Discrimination in Employment Act
d. Patient Protection and Affordable Care Act - Answ✔✔b. Immigration
Reform and Control Act
A formal employee suggestion program is likely to fail when
a. feedback is offered by supervisors.
b. no feedback is offered by supervisors.
c. written forms used to make suggestions are too short.
d. supervisors encourage suggestions during coaching sessions. -
Answ✔✔b. no feedback is offered by supervisors.
What type of learner likes to see what they are learning?
a. Visual
b. Tactile
c. Auditory
d. Professional - Answ✔✔a. Visual
Some supervisors fail to delegate even when they know an employee
can do a good job because the supervisors are unwilling to
