PROFESSIONAL CRISIS
MANAGEMENT QUESTIONS AND
ANSWERS 100% CORRECT AND
VERIFIED | PCM TRAINING |
ALREADY GRADED A+
"Verbal praise is easily available at all times and can be immediately applied to any behavior -
CORRECT ANSWER=> Individual callouts
Group callouts
Pivot
Quiet praises"
"In individual may start talking inconsequential verbal assault toward you while you are listening
- CORRECT ANSWER=> Use a non-reactive response to inconsequential verbal assault"
"social praise - CORRECT ANSWER=> During post-crisis, it is important to move slowly when
reinforcing positive reinforcement. As the individual returns to previous activity, use low
magnitude and subtle or low key forms of verbal or gesture reinforcement"
“Crisis Defined. (CASH) PCM defines crisis as one or more of the following behaviors - CORRECT
ANSWER=> Continuous aggression
Continuous self-injury
Continuous high-magnitude disruption"
"About the Professional Crisis Management Association - CORRECT ANSWER=> The Professional
Crisis Management Association (PCMA) is a private organization that provides training in crisis
management and regulations the certification of the crisis management system called PCM"
"Introduction to Professional Crisis Management - CORRECT ANSWER=> Crisis prevention
strategies
Crisis de-escalation strategies
Page | 1
, Crisis intervention procedures
Post-crisis strategies"
"restraint - CORRECT ANSWER=> Refers to the holding of an individual with the intention of
preventing the continued display of a particular crisis behavior"
"Feedback - CORRECT ANSWER=> Refers to delivering immediate and detailed information to an
individual after crisis behavior has been displayed"
"Shaping - CORRECT ANSWER=> Refers to repeated reinforcement of small improvement or steps
toward a new different behavior"
"Practice with Certification Only - CORRECT ANSWER=> Only currently certified Practitioners or
Instruction are authorized to use PCM strategies and producers"
"Basic Practitioners - CORRECT ANSWER=> authorized to practice all of the PCM nonphysical
strategies"
"Practitioner - CORRECT ANSWER=> authorized to use all nonphysical intervention, personal
safety, and transportation procedures"
"Practitioner 1 - CORRECT ANSWER=> Authorized to use all nonphysical interventions, personal
safety, transportation procedures, and vertical immobilization"
"Practitioner 2(P) - CORRECT ANSWER=> Authorized to use all nonphysical interventions, personal
safety, transportation procedures, vertical immobilization, and prone immobilization"
"Practitioner 2 (S) - CORRECT ANSWER=> Authorized to use all nonphysical interventions,
personal safety, transportation procedures, vertical immobilization, and supine immobilization"
"Practitioner 2 (PS) - CORRECT ANSWER=> Authorized to use all nonphysical interventions,
personal safety, transportation procedures, vertical immobilization, prone immobilization, and
supine immobilization."
"Recertification procedures for all other Practitioner - CORRECT ANSWER=> 7-hours
recertification
Application form
80% or better
Page | 2
MANAGEMENT QUESTIONS AND
ANSWERS 100% CORRECT AND
VERIFIED | PCM TRAINING |
ALREADY GRADED A+
"Verbal praise is easily available at all times and can be immediately applied to any behavior -
CORRECT ANSWER=> Individual callouts
Group callouts
Pivot
Quiet praises"
"In individual may start talking inconsequential verbal assault toward you while you are listening
- CORRECT ANSWER=> Use a non-reactive response to inconsequential verbal assault"
"social praise - CORRECT ANSWER=> During post-crisis, it is important to move slowly when
reinforcing positive reinforcement. As the individual returns to previous activity, use low
magnitude and subtle or low key forms of verbal or gesture reinforcement"
“Crisis Defined. (CASH) PCM defines crisis as one or more of the following behaviors - CORRECT
ANSWER=> Continuous aggression
Continuous self-injury
Continuous high-magnitude disruption"
"About the Professional Crisis Management Association - CORRECT ANSWER=> The Professional
Crisis Management Association (PCMA) is a private organization that provides training in crisis
management and regulations the certification of the crisis management system called PCM"
"Introduction to Professional Crisis Management - CORRECT ANSWER=> Crisis prevention
strategies
Crisis de-escalation strategies
Page | 1
, Crisis intervention procedures
Post-crisis strategies"
"restraint - CORRECT ANSWER=> Refers to the holding of an individual with the intention of
preventing the continued display of a particular crisis behavior"
"Feedback - CORRECT ANSWER=> Refers to delivering immediate and detailed information to an
individual after crisis behavior has been displayed"
"Shaping - CORRECT ANSWER=> Refers to repeated reinforcement of small improvement or steps
toward a new different behavior"
"Practice with Certification Only - CORRECT ANSWER=> Only currently certified Practitioners or
Instruction are authorized to use PCM strategies and producers"
"Basic Practitioners - CORRECT ANSWER=> authorized to practice all of the PCM nonphysical
strategies"
"Practitioner - CORRECT ANSWER=> authorized to use all nonphysical intervention, personal
safety, and transportation procedures"
"Practitioner 1 - CORRECT ANSWER=> Authorized to use all nonphysical interventions, personal
safety, transportation procedures, and vertical immobilization"
"Practitioner 2(P) - CORRECT ANSWER=> Authorized to use all nonphysical interventions, personal
safety, transportation procedures, vertical immobilization, and prone immobilization"
"Practitioner 2 (S) - CORRECT ANSWER=> Authorized to use all nonphysical interventions,
personal safety, transportation procedures, vertical immobilization, and supine immobilization"
"Practitioner 2 (PS) - CORRECT ANSWER=> Authorized to use all nonphysical interventions,
personal safety, transportation procedures, vertical immobilization, prone immobilization, and
supine immobilization."
"Recertification procedures for all other Practitioner - CORRECT ANSWER=> 7-hours
recertification
Application form
80% or better
Page | 2
