Exam Test Bank for Personal Support Worker Certification
NACC PSW Exam
100 Final Exam Practice Questions with Verified Answers & Explanations
(2025 Edition – Based on Official NACC Review Content)
What’s Included:
• 100 randomized multiple-choice questions (MCQs)
• Verified answers with short explanations
• Covers all key domains:
o Infection Control
o Safety & Mobility
o Nutrition & Feeding
o Mental Health
o Palliative Care
o Communication & Client Rights
o Dementia, Diabetes, Elder Abuse & More
• Designed for Personal Support Worker (PSW) candidates preparing for the National
Association of Career Colleges (NACC) Certification Exam
Features:
• Based strictly on official NACC PSW review material
• Formatted to reflect real final exam conditions
• Suitable for class review, mock testing, or independent study
• Ideal for Canadian PSW programs, bridging courses, and exam refreshers
, NACC PSW EXAM: 100 PRACTICE QUESTIONS WITH
ANSWERS (2025 EDITION) – FINAL EXAM TEST BANK FOR
PERSONAL SUPPORT WORKER CERTIFICATION
1. Which of the following best describes the role of a Personal Support Worker (PSW)?
A. Diagnose illnesses and prescribe medications
B. Assist clients with daily living activities
C. Supervise all medical staff
D. Perform surgeries under supervision
Answer: B. Assist clients with daily living activities
PSWs support clients in activities like bathing, dressing, and mobility, not medical diagnosis.
2. When a client expresses feelings of sadness or isolation, what is the most appropriate
PSW response?
A. Change the subject
B. Tell the client to cheer up
C. Offer active listening and emotional support
D. Refer them immediately to a doctor
Answer: C. Offer active listening and emotional support
Providing emotional support is part of holistic client care within PSW scope.
3. When transferring a client using a mechanical lift, which safety measure is essential?
A. Use it without reading the manual
B. Ask another PSW to stabilize the lift
C. Move the client without straps
D. Let the client operate the lift
Answer: B. Ask another PSW to stabilize the lift
Always have a second person assist during transfers for client and worker safety.
4. Which is the most accurate method to check a client’s body temperature?
A. Ask if they feel hot
, B. Feel the forehead with the hand
C. Use a digital thermometer
D. Check their pulse
Answer: C. Use a digital thermometer
Objective tools like digital thermometers give accurate body temperature readings.
5. What is the best way to promote client independence?
A. Do everything for them
B. Allow extra time for tasks they can do
C. Ignore their requests
D. Prevent them from making choices
Answer: B. Allow extra time for tasks they can do
Encouraging clients to do tasks themselves maintains dignity and self-esteem.
6. Which body position should be used for a client receiving a back massage?
A. Supine
B. Lateral
C. Prone
D. Fowler’s
Answer: C. Prone
Prone position (lying face down) exposes the back for effective massage.
7. Which of the following is a sign of elder abuse?
A. Clean appearance
B. Open communication
C. Unexplained bruises
D. High energy levels
Answer: C. Unexplained bruises
Physical injuries without explanation can indicate possible abuse.
8. How should a PSW respond to a client refusing a bath?
A. Force them to bathe