Aviation Studies
Verslag Opdracht 1
Beschrijving Turn Around Process
Thema 2OPS
Studentversie
, Blokhandleiding Aviation Studies
Afbeelding D-pier bovenaanzicht (NOS, 2019)
Faculteit Techniek
Hogeschool van Amsterdam
2
, Blokhandleiding Aviation Studies
Inhoudsopgave
INHOUDSOPGAVE.......................................................................................................................................3
INLEIDING...................................................................................................................................................4
1. BESCHRIJVING GEOBSERVEERDE TAP......................................................................................................5
1.2 STROOM 2 (PRE-FLIGHT CHECK)..................................................................................................................5
1.3 STROOM 3 (DE-BOARDING & BOARDING PAX)..............................................................................................5
1.4 STROOM 4 (DE-BOARDING & BOARDING CREW).............................................................................................5
1.5 STROOM 5 (CARGO)................................................................................................................................6
1.6 STROOM 6 (BAGAGE)...............................................................................................................................6
1.7 STROOM 7 (CLEANING).............................................................................................................................6
1.8 STROOM 8 (CATERING).............................................................................................................................6
2. ILC...........................................................................................................................................................8
2.1 STRATEGIE .............................................................................................................................................8
2.2 DOELSTELLINGEN.....................................................................................................................................8
2.3 GRONDVORM.........................................................................................................................................8
2.4 PLANNING EN BESTURING..........................................................................................................................9
2.5 LOGISTIEKE ICT.......................................................................................................................................9
2.6 ORGANISATIE..........................................................................................................................................9
3. BESCHRIJVING KPI’S...............................................................................................................................10
3.1 INKOMSTEN..........................................................................................................................................10
3.2 VEILIGHEID...........................................................................................................................................10
3.3 ON-TIME PERFORMANCE.........................................................................................................................11
3.4 CONCURRENTIE.....................................................................................................................................11
4. BRONNENLIJST......................................................................................................................................13
BIJLAGE I GRONDVORM EIGEN TAP...........................................................................................................14
BIJLAGE II KRITIEKE PAD EIGEN TAP...........................................................................................................16
BESCHRIJVING KRITIEKE PAD...........................................................................................................................16
VERBETERPUNTEN VOOR ONZE TAP.................................................................................................................16
Faculteit Techniek
Hogeschool van Amsterdam
3
Verslag Opdracht 1
Beschrijving Turn Around Process
Thema 2OPS
Studentversie
, Blokhandleiding Aviation Studies
Afbeelding D-pier bovenaanzicht (NOS, 2019)
Faculteit Techniek
Hogeschool van Amsterdam
2
, Blokhandleiding Aviation Studies
Inhoudsopgave
INHOUDSOPGAVE.......................................................................................................................................3
INLEIDING...................................................................................................................................................4
1. BESCHRIJVING GEOBSERVEERDE TAP......................................................................................................5
1.2 STROOM 2 (PRE-FLIGHT CHECK)..................................................................................................................5
1.3 STROOM 3 (DE-BOARDING & BOARDING PAX)..............................................................................................5
1.4 STROOM 4 (DE-BOARDING & BOARDING CREW).............................................................................................5
1.5 STROOM 5 (CARGO)................................................................................................................................6
1.6 STROOM 6 (BAGAGE)...............................................................................................................................6
1.7 STROOM 7 (CLEANING).............................................................................................................................6
1.8 STROOM 8 (CATERING).............................................................................................................................6
2. ILC...........................................................................................................................................................8
2.1 STRATEGIE .............................................................................................................................................8
2.2 DOELSTELLINGEN.....................................................................................................................................8
2.3 GRONDVORM.........................................................................................................................................8
2.4 PLANNING EN BESTURING..........................................................................................................................9
2.5 LOGISTIEKE ICT.......................................................................................................................................9
2.6 ORGANISATIE..........................................................................................................................................9
3. BESCHRIJVING KPI’S...............................................................................................................................10
3.1 INKOMSTEN..........................................................................................................................................10
3.2 VEILIGHEID...........................................................................................................................................10
3.3 ON-TIME PERFORMANCE.........................................................................................................................11
3.4 CONCURRENTIE.....................................................................................................................................11
4. BRONNENLIJST......................................................................................................................................13
BIJLAGE I GRONDVORM EIGEN TAP...........................................................................................................14
BIJLAGE II KRITIEKE PAD EIGEN TAP...........................................................................................................16
BESCHRIJVING KRITIEKE PAD...........................................................................................................................16
VERBETERPUNTEN VOOR ONZE TAP.................................................................................................................16
Faculteit Techniek
Hogeschool van Amsterdam
3
