Interventions and Case Management
2025/2026 Exam Questions and Answers
| 100% Pass
Needs Assessment Steps - 🧠ANSWER ✔✔1) Identifying health issues
2) Analysis of the problem
3) Prioritising issues
4) Setting goals
5) Determining strategies
6) Developing action plans
7) Evaluating outcomes
outcomes assessment - 🧠ANSWER ✔✔"An evaluation that measures the
actual outcomes of patient care and service against predetermined criteria
(expected outcomes), based on the premise that care is delivered in order
to bring about certain results"
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,Social Work with Groups - 🧠ANSWER ✔✔-enacts democratic values and
promotes shared decision-making
-positive change is facilitated by honest, open and meaningful interaction
-members can help others struggling with the same issues and identify with
others in the same situation
-people in need sometimes accept help easier from peers
-not a substitute for individual treatment, complements other techniques
-characterized by a multiple goals orientation to solving individual and
social problems
-programming builds on needs, interests and abilities of group members
and reflects the natural things people do together
-measure of success is determined by what happens to group members
and how they are influenced by the process, not on how the group itself
functions as an entity or system
Types of Social Work Groups - 🧠ANSWER ✔✔1. Educational Groups:
focus on helping members learn new information and skills
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,2. Growth groups: provide members the opportunity to become more aware
of their own thoughts, feelings and behavior and develop their individual
potentialities
3. Therapy groups: designed to help members change their behavior to
learn to cope with/ameliorate personal problems or to deal with physical,
psychological or social trauma
4. Socialization groups: help members learn social skills and socially
accepted behaviors and enable members to function more effectively in the
community
5. Task groups: formed for the purpose of meeting organizational, client
and community needs and functions (e.g. coalitions)
Group Formation Process - 🧠ANSWER ✔✔1. Contracting: obtaining a
consensus on group purposes and how the group plans to achieve goals;
agency and client stake also discussed; member feedback
2. Membership: determine applicant's appropriateness for group; members
should share similar concerns and face common issues; should be large
enough for diversity but small enough to provide opportunity for full
participation
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, 3. Group structure and format:
-closed: members begin their experience together as a collective and end
the experience at a pre-determined time
-open:allow people to enter and leave according to their choice; focus shifts
from group-as-a-whole to individual member processes
-short-term: developed around a particular theme or to deal with a crisis
-natural: organize informally but develop group characteristics; formed
before the worker is involved
-formed: deliberately developed to support mutually agreed-upon purposes;
involves screening, assessment and preparation of group members; can be
voluntary or involuntary
Working Phases of Groups - 🧠ANSWER ✔✔Beginning Phase
-interventive skills:engagement, ongoing assessment, facilitating the
group's work; permissiveness v control
Middle Phase
-sustaining processes, direct influence, ventilation, reflective discussion
Ending phase
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STATEMENT. ALL RIGHTS RESERVED
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