Practice Test 1 for CMA-Administrative
Exam 2025 Questions and Answers
Disarming the alarm, unlocking the door and turning on office equipment is all part of -
ANSWER✔✔-Opening the office
As each patient enters the office the medical assistant should immediately - ANSWER✔✔-Greeted
and asked how the medical assistant may assist them
When a patient is standing at the registration desk, the medical assistant should - ANSWER✔✔-
Provide patient privacy while discussing any PHI
Verification of insurance information should be performed - ANSWER✔✔-Prior to the patient
seeing the provider
A patient's identity may be verified by - ANSWER✔✔--State issued ID
-State issued drivers license
-Passport
-Employee ID with picture
Information to new or perspective patients should include all of the following except -
ANSWER✔✔-Any lawsuits pending against the provider
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, A managed care referral should be verified - ANSWER✔✔-Prior to the patient being seen
Changing the telephone to the night message, preparing the bank deposit for the day and backing up
computer files are all part of - ANSWER✔✔-Closing the office
The waiting room should be set up to include all of the following except - ANSWER✔✔-Pillows
and blankets
The patient history form will include all of the following except - ANSWER✔✔-Reason for the visit
Suggesting a community referral and making sure that insurance forms are complete are part of the
job of a/an - ANSWER✔✔-Patient advocate
Veracity is - ANSWER✔✔-Proactive duty
Advance directives include directions regarding - ANSWER✔✔-Medical care
The medical assistant must practice in a fair manner in regards to - ANSWER✔✔-All patients
Application software includes word processing, spreadsheets, telecommunications and -
ANSWER✔✔-Database management
The Americans with Disabilities Act prohibits discrimination based on physical and mental
handicaps and requires the medical facility to provide - ANSWER✔✔--Braille elevator floor
indicators
-Handicapped parking
-Wheelchair ramps
-Handrails in halls and bathrooms
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
Exam 2025 Questions and Answers
Disarming the alarm, unlocking the door and turning on office equipment is all part of -
ANSWER✔✔-Opening the office
As each patient enters the office the medical assistant should immediately - ANSWER✔✔-Greeted
and asked how the medical assistant may assist them
When a patient is standing at the registration desk, the medical assistant should - ANSWER✔✔-
Provide patient privacy while discussing any PHI
Verification of insurance information should be performed - ANSWER✔✔-Prior to the patient
seeing the provider
A patient's identity may be verified by - ANSWER✔✔--State issued ID
-State issued drivers license
-Passport
-Employee ID with picture
Information to new or perspective patients should include all of the following except -
ANSWER✔✔-Any lawsuits pending against the provider
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 1
, A managed care referral should be verified - ANSWER✔✔-Prior to the patient being seen
Changing the telephone to the night message, preparing the bank deposit for the day and backing up
computer files are all part of - ANSWER✔✔-Closing the office
The waiting room should be set up to include all of the following except - ANSWER✔✔-Pillows
and blankets
The patient history form will include all of the following except - ANSWER✔✔-Reason for the visit
Suggesting a community referral and making sure that insurance forms are complete are part of the
job of a/an - ANSWER✔✔-Patient advocate
Veracity is - ANSWER✔✔-Proactive duty
Advance directives include directions regarding - ANSWER✔✔-Medical care
The medical assistant must practice in a fair manner in regards to - ANSWER✔✔-All patients
Application software includes word processing, spreadsheets, telecommunications and -
ANSWER✔✔-Database management
The Americans with Disabilities Act prohibits discrimination based on physical and mental
handicaps and requires the medical facility to provide - ANSWER✔✔--Braille elevator floor
indicators
-Handicapped parking
-Wheelchair ramps
-Handrails in halls and bathrooms
FOR STUDY PURPOSES ONLY COPYRIGHT © 2025 ALL RIGHTS RESERVED 2
