Test Bank - Business Communication: In Person, In Print, Online, 10th Edition - Amy Newman. Chapters 1-12|| Newest Edition 2025

Test Bank –

Business Communication: In Person, In Print, Online,
By Amy Newman.


10th Edition

,Table Of Content
Part I: Foundations Of Business Communication.

1. Understanding Business Communication.

2. Team And Intercultural Communication.

3. Interpersonal Communication Skills.

Part Ii: Developing Your Business Writing Skills.

4. The Writing Process.

5. Revising Your Writing.

Part Iii: Written Messages.

6. Neutral And Positive Messages.

7. Persuasive Messages.

8. Bad-News Messages.

Part Iv: Report Writing.

9. Planning The Report And Managing Data.

10. Writing The Report.

Part V: Oral And Employment Communication.

11. Oral Presentations.

12. Employment Communication.

,1. Employees Prefer To Receive Bad News Through The Personal Medium Of Email.
a. True
b. False
ANSWER: False
Points: 1
Difficulty: Easy
Question Type: True / False
Has Variables: False
Learning Objectives: Bcip.Newm.17.1.3 - 1.3
National Standards: United States - Busprog: Analytic
State Standards: United States - Ak - Disc - Promotion
Topics: Communication Media Choices
Other: Bloom's: Knowledge
Date Created: 9/24/2015 1:20 Pm
Date Modified: 12/4/2015 12:37 Pm

2. A Study Of The Ten Characteristics That Employers Seek In Employees Identified Communications As The Number
One Skill.
a. True
b. False
ANSWER: True
Points: 1
Difficulty: Easy
Question Type: True / False
Has Variables: False
Learning Objectives: Bcip.Newm.17.1.1 - 1.1
National Standards: United States - Busprog: Analytic
State Standards: United States - Ak - Disc - Promotion
Topics: Communicating In Organizations
Other: Bloom's: Knowledge
Date Created: 9/24/2015 1:20 Pm
Date Modified: 12/4/2015 12:38 Pm

3. Employers Report Major Deficiencies In The Written And Oral Communication Skills Of New Employees.
a. True
b. False
ANSWER: True
Points: 1
Difficulty: Easy
Question Type: True / False
Has Variables: False
Learning Objectives: Bcip.Newm.17.1.1 - 1.1
National Standards: United States - Busprog: Analytic
State Standards: United States - Ak - Disc - Promotion
Topics: Communicating In Organizations
Other: Bloom's: Knowledge

, Date Created: 9/24/2015 1:20 Pm
Date Modified: 9/24/2015 1:20 Pm

4. Successful Communication Involves Messages That Are Sent, Received Accurately, And Understood.
a. True
b. False
ANSWER: True
Points: 1
Difficulty: Easy
Question Type: True / False
Has Variables: False
Learning Objectives: Bcip.Newm.17.1.1 - 1.1
National Standards: United States - Busprog: Analytic
State Standards: United States - Ak - Disc - Promotion
Topics: Communicating In Organizations
Other: Bloom's: Knowledge
Date Created: 9/24/2015 1:20 Pm
Date Modified: 9/24/2015 1:20 Pm

5. The Five Components Of Communication Are The Need For Communication, Sender, Message, Audience, And
Response.
a. True
b. False
ANSWER: True
Points: 1
Difficulty: Easy
Question Type: True / False
Has Variables: False
Learning Objectives: Bcip.Newm.17.1.1 - 1.1
National Standards: United States - Busprog: Analytic
State Standards: United States - Ak - Disc - Promotion
Topics: The Components Of Communication
Other: Bloom's: Knowledge
Date Created: 9/24/2015 1:20 Pm
Date Modified: 9/24/2015 1:20 Pm

6. A Communication Need Is One That Forms Within Your Own Organization.
a. True
b. False
ANSWER: False
Points: 1
Difficulty: Easy
Question Type: True / False
Has Variables: False
Learning Objectives: Bcip.Newm.17.1.1 - 1.1
National Standards: United States - Busprog: Analytic