TEST BANK for Operations Management, 14th Edition by William J. Stevenson, Verified Chapters 1 - 19, Complete Newest Version

TEST BANK for Operations Management,
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14th Edition by William J Stevenson
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Chapters 1 - 19 m m m

,Table of Contents
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Chapter 01 Introduction to Operations Management
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mChapter 02 Competitiveness, Strategy, and
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mProductivityChapter 03 Forecasting m m m




Chapter 04 Product and Service
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mDesignChapter 04S Reliability
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Chapter 05 Strategic Capacity Planning for Products and
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mServicesChapter 05S Decision Theory
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Chapter 06 Process Selection and Facility
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mLayoutChapter 07 Work Design and
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mMeasurement Chapter 07S Learning Curves m m m m




Chapter 08 Location Planning and
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mAnalysisChapter 08S The Transportation
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mModel Chapter 09 Management of
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m Quality Chapter 10 Quality Control
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Chapter 10S Acceptance Sampling
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Chapter 11 Aggregate Planning and Master
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mSchedulingChapter 12 MRP and ERP
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Chapter 13 Inventory Management
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mChapter 14 JIT and Lean
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mOperationsChapter 14S m m




mMaintenance
Chapter 15 Supply Chain
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mManagementChapter 16 Scheduling m m m




Chapter 17 Project Management
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,Chapter 18 Management of Waiting
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m LinesChapter 19 Linear Programming
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Chapter 01 Introduction to Operations Management
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Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling
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andpromoting the organization's goods or services.
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True False



2. Often, the collective success or failure of companies' operations functions will impact
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mtheability of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of
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mthetwo types of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in
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mmostorganizations.
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True False



5. The greater the degree of customer involvement, the more challenging the design
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mandmanagement of operations.
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True False

, 6. Goods producing organizations are not involved in service
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mactivities.True False
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7. Service operations require additional inventory because of the unpredictability of
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mconsumerdemand. m


True False



8. The value of outputs is measured by the prices customers are willing to pay for
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mgoods orservices.
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True False



9. The use of models will guarantee the best possible
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mdecisions.True False
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10. People who work in the field of operations should have skills that include both
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mknowledgeand people skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of
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mliving. True False
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12. The operations manager has primary responsibility for making operations system
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designdecisions, such as system capacity and location of facilities.
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True False



13. The word "technology" is used only to refer to "information technology".
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True False