COMPLETE TEST BANK Contemporary Logistics 12th Edition Murphy / All Chapter 1 - 14 /VERIFIED ANSWERS/GRADED A+

COMPLETE TEST BANK
Contemporary Logistics 12th Edition Murphy
/ All Chapter 1 - 14 /VERIFIED ANSWERS/GRADED A+

12th Edition

,CHAPTER 1: AN OVERVIEW OF LOGISTICS

Multiple Choice Questions (Correct Answers Are Bolded)

1. Logistics Clearly Contributes To And Utility.

a. Time; Place
b. Form; Time
c. Place; Form
d. Possession; Time

[LO 1.1: To Discuss The Economic Impacts Of Logistics; Moderate; Application; AACSB Category 3:
Analytical Thinking]

2. Utility Refers To The Value Or Usefulness That Comes From A
Customer Being Able To Take Possession Of A Product.

a. Time
b. Place
c. Form
d. Possession

[LO 1.1: To Discuss The Economic Impacts Of Logistics; Easy; Concept; AACSB Category 3: Analytical
Thinking]

3. Utility Refers To Having Products Available Where They
Are Needed By Customers.

a. Possession
b. Time
c. Place
d. Form

[LO 1.1: To Discuss The Economic Impacts Of Logistics; Easy; Concept; AACSB Category 3: Analytical
Thinking]

4. All Of The Following Are Types Of Economic Utility Except:

1

, a. Time.
b. Production.
c. Place.
d. Possession.
[LO 1.1: To Discuss The Economic Impacts Of Logistics; Moderate; Synthesis; AACSB Category 3:
Analytical Thinking]

5. “How Well A Company Does What It Says It’s Going To Do” Represents .

a. Efficiency
b. Productivity
c. Quality
d. Effectiveness

[LO 1.2: To Define What Logistics Is; Easy; Concept; AASCB Category 3: Analytical Thinking]

6. What Concept Refers To “How Well Company Resources Are Used To
Achieve What A Company Promises It Can Do”?

a. Efficiency
b. Productivity
c. Reengineering
d. Effectiveness

[LO 1.2: To Define What Logistics Is; Easy; Concept; AASCB Category 3: Analytical Thinking]

7. Every Customer Getting The Same Type And Level Of Logistics Service Refers To
.

a. Tailored Logistics
b. Mass Logistics
c. Effectiveness
d. Efficiency

[LO 1.2: To Define What Logistics Is; Easy; Concept; AASCB Category 3: Analytical Thinking]

8. Which Of The Following Is Not A Reason For The Increased Importance Of
Logistics?

a. Growing Power Of Manufacturers
b. Reduction In Economic Regulation
c. Globalization Of Trade
d. Technological Advances

[LO 1.3: To Analyze The Increased Importance Of Logistics; Moderate; Synthesis; AACSB Category 3:
Analytical Thinking]

9. Widespread Reductions In Economic Regulation Of U.S. Transportation Carriers
Occurred In
2

, .

a. The 1960s And 1970s
b. The 1970s And 1980s
c. The 1980s And 1990s
d. Only The 1990s

[LO 1:3: To Analyze The Increased Importance Of Logistics; Easy; Application; AACSB Category 3:
Analytical Thinking]

10. The Concept Suggests That The Customer Desires A Product
Offering That Is Highly Tailored To The Customer’s Exact Preferences.

a. Market Demassification
b. Relationship Marketing
c. Customized Customer
d. Niche Marketing

[LO 1.3: To Analyze The Increased Importance Of Logistics; Easy; Concept; AACSB Category 3: Analytical
Thinking]

11. Approximately Percent Of U.S. Families With Children Reports That
Both Parents Work.

a. 70
b. 60
c. 50
d. 40

[LO 1.3: To Analyze The Increased Importance Of Logistics; Moderate; Application; AACSB Category
3: Analytical Thinking]

12. Refers To The Removal Of Intermediaries Between Producer And
Consumer.

a. Direct Channel
b. Market Demassification
c. Consolidation
d. Disintermediation

[LO 1.3: To Analyze The Increased Importance Of Logistics; Easy; Concept; AACSB Category 3: Analytical
Thinking]

13. Are Stores With Large Amounts Of Both Floor Space And Product For
Sale.

a. Mass Merchandisers
b. Power Retailers
3