EMD Recertification Test Preparation
Five Techniques of Call Management - ANS-1. Minimising call-Processing gaps
2. Focus on the callers message, NOT the manner it's miles delivered
three. Acknowledge the caller's emotion
four. Using calming strategies during the decision.
5. Use repetitive persistance while important.
7 Protocols of Case Evaluation - ANS-1. Case Entry
2. CC phase
three. Key Questions
4. Dispatch Life Support Instructions
five. Diagnostic & Instruments Tools
6. Final Coding
7. Customer Service.
CC - ANS-Chief Complaint
Describe 2 features of a shunt Protocol - ANS-1. Shunt Protocols help make certain the proper
protocol is being utilised for the CC.
2. Key questions in a Shunt Protocol assist assist become aware of symptoms or situations
which could necessitate the use of other protocols.
DLS - ANS-Dispatch Life Support
Formula for assigning a Determinant Code - ANS-CC protocol no
Determinant Level
Determinant Descriptor
Problem Suffix
List 2 functions of Determinant Descriptors - ANS-1. Designed to facilitate suitable resource
allocation and their mode of response.
2. Enable the EMD to select the maximum appropriate Determinant Code for the state of affairs
at hand.
List the Four Basic Protocol Components of MPDS. - ANS-1 Case Entry Protocol
2 Chief Complaint Protocols
three. Case Exit Protocol
four. Pre-Arrival Instruction Protocols.
Order of precedence for Chief Complaint - ANS-1. Safety Related
Five Techniques of Call Management - ANS-1. Minimising call-Processing gaps
2. Focus on the callers message, NOT the manner it's miles delivered
three. Acknowledge the caller's emotion
four. Using calming strategies during the decision.
5. Use repetitive persistance while important.
7 Protocols of Case Evaluation - ANS-1. Case Entry
2. CC phase
three. Key Questions
4. Dispatch Life Support Instructions
five. Diagnostic & Instruments Tools
6. Final Coding
7. Customer Service.
CC - ANS-Chief Complaint
Describe 2 features of a shunt Protocol - ANS-1. Shunt Protocols help make certain the proper
protocol is being utilised for the CC.
2. Key questions in a Shunt Protocol assist assist become aware of symptoms or situations
which could necessitate the use of other protocols.
DLS - ANS-Dispatch Life Support
Formula for assigning a Determinant Code - ANS-CC protocol no
Determinant Level
Determinant Descriptor
Problem Suffix
List 2 functions of Determinant Descriptors - ANS-1. Designed to facilitate suitable resource
allocation and their mode of response.
2. Enable the EMD to select the maximum appropriate Determinant Code for the state of affairs
at hand.
List the Four Basic Protocol Components of MPDS. - ANS-1 Case Entry Protocol
2 Chief Complaint Protocols
three. Case Exit Protocol
four. Pre-Arrival Instruction Protocols.
Order of precedence for Chief Complaint - ANS-1. Safety Related
