Semester 1 2025 - DUE 19 May 2025; 100% correct
solutions and explanations.
Table of Contents
1. Question 1: Corporate Social Responsibility (CSR)
Programmes
1.1 Environmental Responsibility
1.2 Ethical Responsibility
1.3 Philanthropic Responsibility
1.4 Economic Responsibility
2. Question 2: Communication Plan for Jagersfontein
Residents
2.1 Background of the Crisis
2.2 Objectives of the Communication
2.3 Target Audience
2.4 Key Messages
2.5 Communication Methods and Channels
2.6 Evaluation of the Communication Plan
3. Question 3: Communication Tools for Internal Staff
Engagement
3.1 Internal Newsletters
3.2 Staff Meetings
3.3 Email Communication
3.4 Internal Memos
3.5 Intranet Portals
3.6 Internal Social Platforms
4. Question 4: Attributes of Good CSR Communication
4.1 Clarity
4.2 Credibility
, 4.3 Transparency
4.4 Relevance
4.5 Audience-Centered Approach
5. References
Question 1
Environmental Responsibility Programmes
Jagersfontein Development (Pty) Ltd should adopt robust
environmental responsibility programmes to restore ecological
balance and prevent future disasters. Environmental CSR
focuses on reducing pollution, managing waste, preserving
biodiversity, and ensuring the sustainable use of natural
resources.
Practical Examples:
Rehabilitation of Damaged Land: The mine should invest
in environmental restoration by rehabilitating the area
affected by the dam collapse, including cleaning up sludge
and replanting vegetation to prevent soil erosion.
Sustainable Waste Management: Implement stricter
protocols and regular audits to ensure that mine dumps and
dam walls are maintained and monitored using modern
technology to avoid future collapses.
Environmental Impact Assessments (EIAs): Conduct
regular EIAs and involve local communities in monitoring
environmental safety measures.