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MRKTNG 3000 Exam 2 2025/2026 Exam Questions and Detailed Answers | Get it 100% Correct Answers

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MRKTNG 3000 Exam 2 2025/2026 Exam Questions and Detailed Answers | Get it 100% Correct Answers Consumer Behavior -

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MRKTNG 3000 Exam 2 2025/2026 Exam
Questions and Detailed Answers | Get it
100% Correct Answers



Consumer Behavior - 🧠 ANSWER ✔✔Describes how consumers make

purchase decisions


Model of buying behavior - 🧠 ANSWER ✔✔Marketing stimuli, other stimuli -

-> Buyers Characteristics, buyers decision process ---> Buyers decision


Consumer buying process - 🧠 ANSWER ✔✔Problem recognition,


information search,

evaluation of alternatives,

purchase decision,

post purchase behavior


Innate needs - 🧠 ANSWER ✔✔Physiological needs for food, water, air,

clothing, shelter, sex


test example for innate needs/ problem recognition - 🧠 ANSWER ✔✔sleep


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,Acquired needs - 🧠 ANSWER ✔✔Needs that are learned in response to

ones culture or environment such as need for esteem, prestige, affection or

power


Trio of needs - 🧠 ANSWER ✔✔power, affiliation, achievement


Need of power - 🧠 ANSWER ✔✔Individuals desire to control environment,

could be learning or even air conditioning.


Maslow's Hierarchy of Needs - 🧠 ANSWER ✔✔physiological, safety, social,

esteem, self-actualization


Factors of Consumer Behavior - 🧠 ANSWER ✔✔Social, Cultural, Personal,

Psychological


Family influences on consumer behavior - 🧠 ANSWER ✔✔Most important

group influence ex. husbands influencing food wives influencing car choice


Reference group on consumer behavior - 🧠 ANSWER ✔✔Groups that

serve influence attitudes and buying behaviors

ex. opinion leaders exerting special influence ; warren buffet "good time to

buy stocks"




COPYRIGHT©BLAIRALISTERNEWTON 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
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,Role and Status on consumer behavior EX. - 🧠 ANSWER ✔✔Jamal

promoted to IT manager needs the best smartphone tech to set a good

example for his team


Cultural influence on consumer behavior - 🧠 ANSWER ✔✔Set of basic

values and behaviors shared by members of society ; learned while

growing up

Ex. U.S shift in health trends


Subcultures influence on consumer behavior - 🧠 ANSWER ✔✔smaller

groups within a culture that have shared value systems

ex. U.S latino market influencing brands and food


social class influence on consumer behavior - 🧠 ANSWER ✔✔e.g. upper

middle, working , lower class

Determined by many factors including income, education, and wealth being

most important factor


Personal influence on consumer behavior - 🧠 ANSWER ✔✔Age and life-

cycle, occupation, economic situation , personality




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, Age and life cycle stage example - 🧠 ANSWER ✔✔when you become a

parent, a bigger automobile is needed


Economic situation examples - 🧠 ANSWER ✔✔during a recession, firms

advertise their products as a "good value"


Personality on consumer behavior - 🧠 ANSWER ✔✔refers to relatively

enduring psychological characteristics

ex. social extroverts, difficult to identify a segment by personality


types of psychological influences - 🧠 ANSWER ✔✔Motivation, perception,

learning, beliefs, attitudes


Motives influence on consumer behavior - 🧠 ANSWER ✔✔A need that is

sufficient to trigger the person to satisfy it, motives are often subconscious

and difficult to uncover

ex. Joel bought a sports car in order to impress others


Perception influence on consumer behavior - 🧠 ANSWER ✔✔The process

people use to select, organize and interpret information




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