CALMHSA Peer Support Certification
UPDATED ACTUAL Exam Questions and
CORRECT Answers
What are the stages of recovery? - CORRECT ANSWER - Precontemplation,
contemplation, preparation, action, maintenance, termination.
What does the proverb 'You Can Lead a Horse to Water, But You Can't Make It Drink' mean? -
CORRECT ANSWER - You can provide an opportunity, but cannot force someone to take
it.
What is the role of a PSS? - CORRECT ANSWER - Support, resource, strength, empathy,
and compassion.
What is the Trans-theoretical Model of Behavior Change? - CORRECT ANSWER -
Change is a process, interventions tailored to current stage are most effective.
What is MI? - CORRECT ANSWER - Motivational Interviewing.
What is precontemplation? - CORRECT ANSWER - Not yet thinking about changing.
What is contemplation? - CORRECT ANSWER - Recognizes potential for change but is
conflicted and hesitant.
What is preparation/determination? - CORRECT ANSWER - Devoted to transformation
but debating what to do.
What is action? - CORRECT ANSWER - Making changes but has not reached stability.
,MGRADES
What is maintenance? - CORRECT ANSWER - Has accomplished goals and is making
effort to keep change.
What is relapse/recurrence? - CORRECT ANSWER - A repetition of the issues will occur.
What is MI? - CORRECT ANSWER - Motivational Interviewing, a client-centered
approach to behavior change.
What is the role of the PSS in MI? - CORRECT ANSWER - To enable verbal exchange
and help the client discover how to make a change.
Why is it important to ask clients why they want to make a change? - CORRECT
ANSWER - It's preferable to have the client advocate for a change in behavior.
What is the importance of listening in MI? - CORRECT ANSWER - Listening well is at
least as important as speaking.
What is the norm when it comes to behavior change? - CORRECT ANSWER -
Recurrence or relapse.
What is the perception of mental and behavioral health in the community? - CORRECT
ANSWER - There is an inherent stigma.
How can the transtheoretical model help improve your life? - CORRECT ANSWER - It
can help you make a positive change.
What is the pre-contemplation stage of the transtheoretical model? - CORRECT
ANSWER - When people may want to change but haven't made a plan yet.
What is the contemplation stage of the transtheoretical model? - CORRECT ANSWER -
When people begin to consider the pros and cons of making a change.
,MGRADES
What is the preparation or determination stage of the transtheoretical model? - CORRECT
ANSWER - When people mentally and emotionally prepare themselves to change.
What is the action stage of the transtheoretical model? - CORRECT ANSWER - When
people take concrete steps towards changing their behavior.
What is the role of the client in behavior change? - CORRECT ANSWER - To supply the
ideas and internal resources to change.
What is the frequency of behavioral problems? - CORRECT ANSWER - Frequent.
What is the rate of change in behavior? - CORRECT ANSWER - Slow and varying.
Is knowledge sufficient to spur change? - CORRECT ANSWER - No.
What is the tendency when it comes to holding others to unrealistic standards? - CORRECT
ANSWER - It can leave patients and caregivers feeling frustrated and worn out.
What is the importance of being patient in MI? - CORRECT ANSWER - It acknowledges
the anxiety that comes with having limited time with clients.
What is the role of the client in advocating for a change in behavior? - CORRECT
ANSWER - They should do so.
What is the role of behavioral science in making a behavior change? - CORRECT
ANSWER - Helps in succeeding and improving life.
What is the behavioral change process? - CORRECT ANSWER - A process to change
behavior.
, MGRADES
Who is Isabella in the behavioral change process? - CORRECT ANSWER - A beginner
who started walking.
What did Isabella's group leader do to help her? - CORRECT ANSWER - Provided
motivational material.
What stage of behavioral change did Isabella enter after becoming consistent? - CORRECT
ANSWER - Maintenance stage.
What is the importance of internal attitude changes in behavioral change? - CORRECT
ANSWER - Leads to external behavioral changes.
What is the role of a certified peer expert? - CORRECT ANSWER - To be there for
individuals in crisis.
Why is it crucial to have a supportive working connection with a peer? - CORRECT
ANSWER - Offers a special advantage in trying circumstances.
What is the significance of peer relationships? - CORRECT ANSWER - Special and
crucial.
What can applying behavioral science lead to? - CORRECT ANSWER - Successful
behavior change.
What are the challenges in each stage of the behavioral change process? - CORRECT
ANSWER - New challenges.
What does a supportive network help in behavioral change? - CORRECT ANSWER -
Building consistency.