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TEST BANK FOR Business Communication (A Problem-Solving Approach) 2nd Edition Kathryn Rentz, Paula Lentz (CHAPTERS 1-14).pdf

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TEST BANK FOR Business Communication (A Problem-Solving Approach) 2nd Edition Kathryn Rentz, Paula Lentz (CHAPTERS 1-14).pdf

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,DOWNLOAD THE Test Bank for Business Communication Problem Solving Appro
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Business Communication Problem Solving Approach 1ce
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Edition by Rentz Ch01
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TRUE/FALSE m-mWritem'T'mif mthemstatementmismtruemandm'F'mif mthemstatementmismfalse.
1) Communicationmranksmat mormnearmthemtopmof mthembusinessmskillsmneeded mformsuccess.

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QuestionmDetails
Accessibility m:mKeyboard mNavigation
LearningmObjectivem:m01-
01 mExplain mthemimportancemof mcommunication mto myou mand mto mbusiness.mTopicm:m01-
02 mThemImportance mof mCommunication mSkills
Bloom'sm:mRemembermDif
ficulty m:mEasy



2) Themimportancemof mcommunicationmskillsmismthemsame mat mallm levelsmof manmorganization.

⊚ true
⊚ false

QuestionmDetails
Accessibility m:mKeyboard mNavigation
LearningmObjectivem:m01-
01 mExplain mthemimportancemof mcommunication mto myou mand mto mbusiness.mTopicm:m01-
02 mThemImportance mof mCommunication mSkills
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3) It mismnow mMOREmimportant mformemployeesmtomhavemvisualmliteracymthanmverbalmliteracy.

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QuestionmDetails
Accessibility m:mKeyboard mNavigation mBloo
m'sm: mUnderstand
Difficulty m:mMedium
LearningmObjectivem:m01-
03 mDescribemthemskillsmthat maremneeded mby mtoday'smbusinessmcommunicators.mTopicm: m01-
04 mCommunication mSkills—AmBreakdown



4) Poormcommunicationmnegativelymaffectsmbigmbusinesses,mbut mNOTmsmall mbusinesses.

⊚ true

Versionm1 1
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01 mExplain mthemimportancemof mcommunication mto myou mand mto mbusiness.mTopicm:m01-
02 mThemImportance mof mCommunication mSkills
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fficulty m:mMedium



5) Themabilitymof mpeoplemtomquicklymassessmthememotionsmof mthosemaround mthemmand madapt mth
eirmwords,mtone,mand mgesturesmaccordinglymismknownmasmsocialmintelligence.

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m'sm: mRemember
Difficulty m:mEasy
LearningmObjectivem:m01-
03 mDescribemthemskillsmthat maremneeded mby mtoday'smbusinessmcommunicators.mTopicm: m01-
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6) Themabilitymtominteract mwithmdata,mseempatternsminmdata,mmakemdata-
based mdecisions,mand musemdatamtomdesignmformdesired moutcomesmismknownmasmvisualmliteracy.

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QuestionmDetails
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m'sm: mUnderstand
Difficulty m:mMedium
LearningmObjectivem:m01-
03 mDescribemthemskillsmthat maremneeded mby mtoday'smbusinessmcommunicators.mTopicm: m01-
04 mCommunication mSkills—AmBreakdown



7) Themwidespread musemof mthemInternet mandmsocialmmediamhasmincreased mcompanies'mattentionm
tomcorporatemsocialmresponsibility.

⊚ true
⊚ false


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