Complete Study Guide / Newest Actual Questions &
Answers (A+ Guide Solution)
Terms in this set (105)
affiliation According to McClelland's needs theory, the need for _____
involves a strong desire to be liked by other people.
socialized power
achievement personalized
power
affiliation association
Analysis of external Industry and market analysis, competitor analysis, and
opportunities and threats social analysis are examples of which step in the strategic
planning process?
Analysis of mission, vision, and goals
Analysis of management implementation
Analysis of external opportunities and threats
Analysis of internal strengths and weaknesses
During an international executive meeting, an executive used
a word that did not translate into English.
Barrier caused by word What type of cross-cultural communication barrier is this?
association Barrier caused by semantics
Barrier caused by tone differences
Barrier caused by word association
Barrier caused by differences among perceptions
,Building awareness What is a common component of effective diversity training
programs?
Building awareness
Revealing concerns
Completing a skills inventory
Identifying informal networks
By organizing staffing needs After a major budget increase, a company finds itself in a
and looking for people with position to hire 50 new employees.
the right skills
How can strategic human resource planning benefit the
company in this situation?
Choose 1 answer
By providing annual reviews of staff performances
By coordinating companywide continuing education By
initiating termination interviews to release unproductive
employees
By organizing staffing needs and looking for people with the
right skills
What is the best way to succeed in a matrix organizational
structure?
Choose 1 answer
Collaboration
Collaboration
Unity of command
Top-down communication
Centralized decision making
,The company will A visually-impaired person has been hired to work in the
purchase a large human resources department of a small company.
computer screen and a
Braille keyboard Which workplace accommodations would be reasonable in
this situation?
The company will provide an interpreter for all faceto-face
interviews.
The company will purchase a large computer screen and a
Braille keyboard.
The company will hire a person to read all documents for the
visually-impaired person.
The company will purchase a Braille reader and convert
company documents to Braille.
Contingency plans _____ include sets of actions to be taken when a
company's initial plans have not worked well or if
events in the external environment require a sudden
change.
Differentiation strategies
Business incubators
Functional plans
Strategic maps
Contingency plans
What describes dimensions of conflict-handling intentions?
Comparativity and associativity
Cooperativeness and
Collaboration and aggressiveness
assertiveness
Competitiveness and acquiescence
Cooperativeness and assertiveness
, Core competencies What denotes skills or expertise in an activity that constitutes
the roots of competitiveness in an organization?
Choose 1 answer
Strategic values
Core competencies
Products and services
Opportunities and threats
Creates unique and Why is innovation an important element of entrepreneurship?
different products or Allows the company to meet industry benchmarks
services
Creates unique and different products or services
Reduces marketing costs for the company Buffers the
impact of changes in the legal environment
In leading change in an organization, _____ refers to putting
together a group with enough power to lead a change.
creating a guiding empowering broad-based action
coalition consolidating gains communicating
the change vision anchoring new
approaches creating a guiding
coalition