MGRADES
HCL-3000 Exam 3 UPDATED ACTUAL
Exam Questions and CORRECT Answers
Setting expectations for employees by health leaders, such as using Goal Setting Theory, and
_______________ performance, are critical. - CORRECT ANSWER - measuring
The unproductive employee may be an employee who lacks appropriate ______________ or
education to maintain productivity in the workplace. - CORRECT ANSWER - Motivation
True or False? A model is a simplified substitute for an event or situation that is being studied or
predicted. - CORRECT ANSWER - true
True or False? The past two decades have seen tremendous change that contributes to the
sophistication of the supply chain. - CORRECT ANSWER - true
Coaching is concerned with personal succession. - CORRECT ANSWER - false
The practices of coaching and mentoring use similar approaches; however, mentoring usually
covers a ____________ duration of time. - CORRECT ANSWER - NOT: specific &
longer
The most important resources within the health organization are: - CORRECT ANSWER -
people
Power can be discussed in terms of Kelman's Social Influence Theory and the process of social
influence where instrumental compliance, internalization, and/or ______________ are outcomes
of the theory. - CORRECT ANSWER - identification
True or False? Value-based systems focus on maximizing outcomes while reducing costs. -
CORRECT ANSWER - true
, MGRADES
Determining appropriate data categories consists of: - CORRECT ANSWER - all of these
are correct
__________________ involves the matching of an employee's knowledge, skills, and abilities to
appropriate tasks, levels of authority, and levels of power and influence. - CORRECT
ANSWER - empowerment
____________________ opportunities are often, depending on specific health professional
specialty, required to maintain licensure, credentials, or status in professional associations as
well as privileges to practice in the health organization. - CORRECT ANSWER -
continuing education
Mentors and mentees must be matched according to their personality types and attitudes. -
CORRECT ANSWER - true
If knowledge is created, captured, and managed appropriately in a consistent manner over time, a
culture of _________________ is created. - CORRECT ANSWER - learning
A knowledge management and organization ______________ culture is supported and
complemented by mentoring. - CORRECT ANSWER - learning
True or False? Internal collaborations can be with other hospitals, health organizations,
governmental agencies, and community groups that have the same patient needs, patient base,
and educational institution affiliations. - CORRECT ANSWER - false
An employee's _______________ changes over time to adapt to the situation, their activity level,
development, education and training, occupation, marital status, health, and socioeconomic
status. - CORRECT ANSWER - personality
Which is not a component of the care continuum? - CORRECT ANSWER - preventable
readmissions
HCL-3000 Exam 3 UPDATED ACTUAL
Exam Questions and CORRECT Answers
Setting expectations for employees by health leaders, such as using Goal Setting Theory, and
_______________ performance, are critical. - CORRECT ANSWER - measuring
The unproductive employee may be an employee who lacks appropriate ______________ or
education to maintain productivity in the workplace. - CORRECT ANSWER - Motivation
True or False? A model is a simplified substitute for an event or situation that is being studied or
predicted. - CORRECT ANSWER - true
True or False? The past two decades have seen tremendous change that contributes to the
sophistication of the supply chain. - CORRECT ANSWER - true
Coaching is concerned with personal succession. - CORRECT ANSWER - false
The practices of coaching and mentoring use similar approaches; however, mentoring usually
covers a ____________ duration of time. - CORRECT ANSWER - NOT: specific &
longer
The most important resources within the health organization are: - CORRECT ANSWER -
people
Power can be discussed in terms of Kelman's Social Influence Theory and the process of social
influence where instrumental compliance, internalization, and/or ______________ are outcomes
of the theory. - CORRECT ANSWER - identification
True or False? Value-based systems focus on maximizing outcomes while reducing costs. -
CORRECT ANSWER - true
, MGRADES
Determining appropriate data categories consists of: - CORRECT ANSWER - all of these
are correct
__________________ involves the matching of an employee's knowledge, skills, and abilities to
appropriate tasks, levels of authority, and levels of power and influence. - CORRECT
ANSWER - empowerment
____________________ opportunities are often, depending on specific health professional
specialty, required to maintain licensure, credentials, or status in professional associations as
well as privileges to practice in the health organization. - CORRECT ANSWER -
continuing education
Mentors and mentees must be matched according to their personality types and attitudes. -
CORRECT ANSWER - true
If knowledge is created, captured, and managed appropriately in a consistent manner over time, a
culture of _________________ is created. - CORRECT ANSWER - learning
A knowledge management and organization ______________ culture is supported and
complemented by mentoring. - CORRECT ANSWER - learning
True or False? Internal collaborations can be with other hospitals, health organizations,
governmental agencies, and community groups that have the same patient needs, patient base,
and educational institution affiliations. - CORRECT ANSWER - false
An employee's _______________ changes over time to adapt to the situation, their activity level,
development, education and training, occupation, marital status, health, and socioeconomic
status. - CORRECT ANSWER - personality
Which is not a component of the care continuum? - CORRECT ANSWER - preventable
readmissions
