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In today's fast-paced educational landscape, students need reliable resources to excel in their studies.
5.0
TACO BELL- SHIFT LEAD QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT ANSWERS)
/ALREADY GRADED A+
LAST
Ans: Listen, Apologize, Satisfy, Thank
How much 3 blend is on a meximelt?
Ans: 1 oz
What is the 4 step training process?
Ans: Prepare, show and tell, guided practice, follow up
How to prepare for training
Ans: 1. Gather all training materials
2. Ask learner about previous experiences
3. Show learner how to access learning zone
Show and tell
Ans: 1.Have learner complete learning zone course learner must pass with
80% or better.
2. Print the course TOG
Guided Practice
Ans: 1. Using TOG have the learner demonstrate each task.
2. Provide any needed additional training.
Sunday, 02 March 2025
, 3. Focus learner on improving one thing at a time.
4. Frame feedback to improve future attempts instead of giving negative
feedback.
5. Use teach-back to confirm understanding an identify any knowledge
gaps.
6. Verbally recognize them often as they make progress in learning.
Follow up
Ans: 1. Observe learner and certify when they consistently perform all tasks
to standards.
2. Recognize the learner with a recognition card.
What is the MIC card
Ans: A resource for the MIC to use in order to ensure a great shift is ran which
has 2 sides.
One one side it breaks down what needs to be done pre rush, rush, and post
rush in the people, food, and service categories. It also has all the opening
and closing tasks of the MIC.
On the second side it has:
1. MIC success goals.
2. how to conduct a customer service satisfaction walk
3. How and when to plan for a shift.
4. Weekly and monthly cleaning assignments
How do you insure you are being a good communicator?
Ans: 1. Be a good listener
2. Be a good speaker
Examstudy - Stuvia US
In today's fast-paced educational landscape, students need reliable resources to excel in their studies.
5.0
TACO BELL- SHIFT LEAD QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT ANSWERS)
/ALREADY GRADED A+
LAST
Ans: Listen, Apologize, Satisfy, Thank
How much 3 blend is on a meximelt?
Ans: 1 oz
What is the 4 step training process?
Ans: Prepare, show and tell, guided practice, follow up
How to prepare for training
Ans: 1. Gather all training materials
2. Ask learner about previous experiences
3. Show learner how to access learning zone
Show and tell
Ans: 1.Have learner complete learning zone course learner must pass with
80% or better.
2. Print the course TOG
Guided Practice
Ans: 1. Using TOG have the learner demonstrate each task.
2. Provide any needed additional training.
Sunday, 02 March 2025
, 3. Focus learner on improving one thing at a time.
4. Frame feedback to improve future attempts instead of giving negative
feedback.
5. Use teach-back to confirm understanding an identify any knowledge
gaps.
6. Verbally recognize them often as they make progress in learning.
Follow up
Ans: 1. Observe learner and certify when they consistently perform all tasks
to standards.
2. Recognize the learner with a recognition card.
What is the MIC card
Ans: A resource for the MIC to use in order to ensure a great shift is ran which
has 2 sides.
One one side it breaks down what needs to be done pre rush, rush, and post
rush in the people, food, and service categories. It also has all the opening
and closing tasks of the MIC.
On the second side it has:
1. MIC success goals.
2. how to conduct a customer service satisfaction walk
3. How and when to plan for a shift.
4. Weekly and monthly cleaning assignments
How do you insure you are being a good communicator?
Ans: 1. Be a good listener
2. Be a good speaker
Examstudy - Stuvia US
