CERTIFIED TRAVEL ASSOCIATE QUIZZES WITH
RIGHT ACTUAL ANSWERS 2025-2026
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Allocentric ANS,-
A person whose life is centered on varied interest. Allocentrics are outgoing, confident, and curious. Als
o sometimes called a venturer
Business Travel ANS - travel for the sole purpose of conducting and individuals or companys buisness
Buyer psychology ANS - The science of understanding why people make buying decissions
Demographics ANS -
Data that describe a group of people in terms of their age, marital status, family, size, ethnicity, gender,
profession, education, and income
Discretionary travel ANS - A trip taken by choice rather than out of,necessity.
Familiarization Trips (FAM) ANS -
Trips offered by governmental tourism agencies, hotels, resorts, and tour operators at low or no cost to
acquaint travel salespeople (typically travel agents) with the products and services they offer
Incentive Travel ANS -
A trip offered as an award by a company to employees who meet a target or achieve a specific goal.
Leisure Travel ANS -,Any travel undertaken for pleasure, rather than for business reasons.
Meeting Travel ANS - Travel that is undertaken to attend an organized event or meeting
Midcentric ANS -
A person who travels in order to break from the routine, and strike a healthy balance between work an
d play
,Non discretionary Travel ANS -
Business travel, not vacation, traveler does not choose where to go. Payment is made by corporation th
at traveler works for.
Psychocentric ANS -
A person whose thoughts are centered on the small, everyday problems of,the self. This type of person i
s self-inhibited and non-
adventuresome, and values familiarity and comfort in travel. Also sometimes called a dependable.
psycographics ANS,-
a method of categorizing individuals by grouping individuals by their lifestyle choices over which they ha
ve control, such as the level of education
VFR travel ANS - travel for the purpose of visiting friends or relatives
Acknowledge ANS - Listening technique used to show customers that you value what they are saying
Benefits ANS - The positive results provided by travel products, as perceived by the customer
Clarify ANS - Listening technique used to get more information about your customers needs.
Close the sale ANS - Obtaining a commitment from the customer to make a purchase
Closed Questions ANS - Questions that can usually be answered with yes or no.
Confirm ANS - Listening technique used to check your understanding,of the customers needs
Cross-selling ANS -
A selling method that occurs when customers buy additional products or services after the initial purcha
se like a rental car with an airline ticket.
, Customer-focused selling ANS -
The sales approach in which salespeople act as consultants whose knowledge, skill and motivation will l
ead buyers to purchase decisions that best suits their needs
Features ANS - Characteristics of a product that provides value to the,customer
Open Questions ANS -
broad based questions that ask the interviewee to provide perspective, ideas, information, or opinions
Preferred suppliers ANS -
Travel agencies have written agreements with suppliers know as the preferred supplier agreement, Age
ncies depend on suppliers to develop products and services and select suppliers
Probing ANS - Asking questions to delve deeper for more information
Prospecting ANS - The process of finding new customers, or identifying prospective purchasers
Qualifying ANS -
in the selling process, making,sure that people have a need for the product, the authority to buy a speci
fic product.
sales cycle ANS - - steps that a salesperson goes through to sell a particular,product or,servic
Situational selling ANS -
The sales technique which requires skilled sales professionals to adapt the steps of the sales cycle appro
priately to both satisfy the customer's needs and keep,the process moving toward a buying decission
Trial Closing ANS -
The technique of asking questions like "how does that sound?" or "Will that work for you" throughout t
he sales process in an attempt to gain your customers agreement and move them closer,to a close of th
e sale
RIGHT ACTUAL ANSWERS 2025-2026
For assistance with your assignments email me
Allocentric ANS,-
A person whose life is centered on varied interest. Allocentrics are outgoing, confident, and curious. Als
o sometimes called a venturer
Business Travel ANS - travel for the sole purpose of conducting and individuals or companys buisness
Buyer psychology ANS - The science of understanding why people make buying decissions
Demographics ANS -
Data that describe a group of people in terms of their age, marital status, family, size, ethnicity, gender,
profession, education, and income
Discretionary travel ANS - A trip taken by choice rather than out of,necessity.
Familiarization Trips (FAM) ANS -
Trips offered by governmental tourism agencies, hotels, resorts, and tour operators at low or no cost to
acquaint travel salespeople (typically travel agents) with the products and services they offer
Incentive Travel ANS -
A trip offered as an award by a company to employees who meet a target or achieve a specific goal.
Leisure Travel ANS -,Any travel undertaken for pleasure, rather than for business reasons.
Meeting Travel ANS - Travel that is undertaken to attend an organized event or meeting
Midcentric ANS -
A person who travels in order to break from the routine, and strike a healthy balance between work an
d play
,Non discretionary Travel ANS -
Business travel, not vacation, traveler does not choose where to go. Payment is made by corporation th
at traveler works for.
Psychocentric ANS -
A person whose thoughts are centered on the small, everyday problems of,the self. This type of person i
s self-inhibited and non-
adventuresome, and values familiarity and comfort in travel. Also sometimes called a dependable.
psycographics ANS,-
a method of categorizing individuals by grouping individuals by their lifestyle choices over which they ha
ve control, such as the level of education
VFR travel ANS - travel for the purpose of visiting friends or relatives
Acknowledge ANS - Listening technique used to show customers that you value what they are saying
Benefits ANS - The positive results provided by travel products, as perceived by the customer
Clarify ANS - Listening technique used to get more information about your customers needs.
Close the sale ANS - Obtaining a commitment from the customer to make a purchase
Closed Questions ANS - Questions that can usually be answered with yes or no.
Confirm ANS - Listening technique used to check your understanding,of the customers needs
Cross-selling ANS -
A selling method that occurs when customers buy additional products or services after the initial purcha
se like a rental car with an airline ticket.
, Customer-focused selling ANS -
The sales approach in which salespeople act as consultants whose knowledge, skill and motivation will l
ead buyers to purchase decisions that best suits their needs
Features ANS - Characteristics of a product that provides value to the,customer
Open Questions ANS -
broad based questions that ask the interviewee to provide perspective, ideas, information, or opinions
Preferred suppliers ANS -
Travel agencies have written agreements with suppliers know as the preferred supplier agreement, Age
ncies depend on suppliers to develop products and services and select suppliers
Probing ANS - Asking questions to delve deeper for more information
Prospecting ANS - The process of finding new customers, or identifying prospective purchasers
Qualifying ANS -
in the selling process, making,sure that people have a need for the product, the authority to buy a speci
fic product.
sales cycle ANS - - steps that a salesperson goes through to sell a particular,product or,servic
Situational selling ANS -
The sales technique which requires skilled sales professionals to adapt the steps of the sales cycle appro
priately to both satisfy the customer's needs and keep,the process moving toward a buying decission
Trial Closing ANS -
The technique of asking questions like "how does that sound?" or "Will that work for you" throughout t
he sales process in an attempt to gain your customers agreement and move them closer,to a close of th
e sale
