MIS 180 SDSU Exam 1 Questions With All
Correct & Verified Answers
What is the difference between data, information, knowledge, and wisdom in the context of a
business? Know the definition and two examples Correct answer-Data- raw facts that describe the
characteristics of an event or object
Information-Data converted into a meaningful and useful context.
Knowledge- the skills, experience, and expertise, coupled with information and intelligence that
create a person's intellectual resources.
Wisdom- the quality of having experience, knowledge, and good judgment.
The ability to think and act using knowledge, experience, understanding, common sense, and insight.
What is a "fact"? What criteria can we use to evaluate if a piece of information is a "good fact"?
Correct answer--A fact is a type of data that is indisputably the case.
-A statement that can be proven with evidence.
-verifiability.
Know an example of "triangulation" and "corroboration" when you see it. Correct answer-
Triangulation: taking a "read" from different sources to measure a single variable
-Corroboration is the charts we've seen statement in the beginning and a confirmation of them at
the end.
Where does "business intelligence" fit in the
hierarchy of information: data, information, knowledge, or wisdom? Why? Correct answer-
Business intelligence is information collected from multiple sources that analyze confirmation trends,
and relationships for strategic decision making.
When you say you are "informations n literate", what do you mean? Why do authors like Rockman
(Belanger, p7) say it's important to become information literate? Correct answer--Information
literacy is the ability to know when information is needed, and to be able to locate, evaluate, and
efficiently use that information.
What is "information technology"? Know a definition or description if you see it. Correct answer-
Information technology (IT) is the hardware, software, and media used to store, organize, retrieve,
and communicate information.
What are the differences between "system" and "process"? Correct answer--a system is an
organized, purposeful structure All systems have a purpose or a goal, and they all have PROCESSES.
-A process is in a system, and it transforms the inputs. to achieve a particular end.
- in short, all processes are systems, but not all systems are processes.
What are the 8 parts of any process or system? (see Class Notes for this, NOT Belanger p 21). Know
how to recognize examples of any of them is described. Correct answer-1. Inputs
-data, information, instructions, opportunities
2. Processes
-programs, people, equipment, storage
3. Outputs
-reports, graphics, calculations, voices, tactics
, 4. Controls
-decision makers, auto-control
5. Feedback
6. Adjustment
7. Purpose or function that guide controls
8. Time
Know how the following relate to each other: supersystem, system, subsystem. Correct answer-
Supersystem: Higher order of systems ex: BCB Coffee shop
System: Mid-level of system ex: Coffee making process
Subsystem: Smallest level of system (more specific) ex: Pouring hot water into the coffee mix
Know what the following means and be able to recognize examples of each: interdependence,
synergy, entropy/obsolescence, suboptimization. Correct answer-Interdependence- parts depend
on each other
Synergy- a cooperative effort of complementary parts is greater than the sum of those individual
parts.
Entropy- all systems fall apart over time if they don't adapt.
Optimize: Designed to work perfectly,
Suboptimization- subsystems must often sub-optimize to enable system (or supersystem) to
optimize.
What are the functional parts of any enterprise? And what does each do? For this exam, just know
those in Class Slides "Internal View of an Enterprise". Correct answer-An enterprise is a company,
firm, organization, or not-for-profit. It is an intentionally organized set of people, money, property,
and abilities to deliver some value to society.
What do we mean by "stakeholders", and who are they for most enterprises? From "External View Of
An Enterprise". Correct answer-Stakeholders are something that all enterprises serve.
partners, investors, government, customers, community, and employees.
What's the difference between a stakeholder and a shareholder? Correct answer-known as
investors
Shareholders are stakeholders but stakeholders aren't shareholders.
What are the parts of a Business Information System (know how they work) and how do they work
together? Be able to recognize examples of each part. For this class, there are Correct answer-six
parts:
Data,
Hardware,
Software,
Processes,
Media,
People.
People make Business Rules.
How To Evaluate Information (Class Notes and Belanger Chap 3)
Why do business managers collect and evaluate information? Correct answer-Business managers
collect and evaluate information to make lots of decisions and choices
•Different degrees of importance, different risks of consequences
Correct & Verified Answers
What is the difference between data, information, knowledge, and wisdom in the context of a
business? Know the definition and two examples Correct answer-Data- raw facts that describe the
characteristics of an event or object
Information-Data converted into a meaningful and useful context.
Knowledge- the skills, experience, and expertise, coupled with information and intelligence that
create a person's intellectual resources.
Wisdom- the quality of having experience, knowledge, and good judgment.
The ability to think and act using knowledge, experience, understanding, common sense, and insight.
What is a "fact"? What criteria can we use to evaluate if a piece of information is a "good fact"?
Correct answer--A fact is a type of data that is indisputably the case.
-A statement that can be proven with evidence.
-verifiability.
Know an example of "triangulation" and "corroboration" when you see it. Correct answer-
Triangulation: taking a "read" from different sources to measure a single variable
-Corroboration is the charts we've seen statement in the beginning and a confirmation of them at
the end.
Where does "business intelligence" fit in the
hierarchy of information: data, information, knowledge, or wisdom? Why? Correct answer-
Business intelligence is information collected from multiple sources that analyze confirmation trends,
and relationships for strategic decision making.
When you say you are "informations n literate", what do you mean? Why do authors like Rockman
(Belanger, p7) say it's important to become information literate? Correct answer--Information
literacy is the ability to know when information is needed, and to be able to locate, evaluate, and
efficiently use that information.
What is "information technology"? Know a definition or description if you see it. Correct answer-
Information technology (IT) is the hardware, software, and media used to store, organize, retrieve,
and communicate information.
What are the differences between "system" and "process"? Correct answer--a system is an
organized, purposeful structure All systems have a purpose or a goal, and they all have PROCESSES.
-A process is in a system, and it transforms the inputs. to achieve a particular end.
- in short, all processes are systems, but not all systems are processes.
What are the 8 parts of any process or system? (see Class Notes for this, NOT Belanger p 21). Know
how to recognize examples of any of them is described. Correct answer-1. Inputs
-data, information, instructions, opportunities
2. Processes
-programs, people, equipment, storage
3. Outputs
-reports, graphics, calculations, voices, tactics
, 4. Controls
-decision makers, auto-control
5. Feedback
6. Adjustment
7. Purpose or function that guide controls
8. Time
Know how the following relate to each other: supersystem, system, subsystem. Correct answer-
Supersystem: Higher order of systems ex: BCB Coffee shop
System: Mid-level of system ex: Coffee making process
Subsystem: Smallest level of system (more specific) ex: Pouring hot water into the coffee mix
Know what the following means and be able to recognize examples of each: interdependence,
synergy, entropy/obsolescence, suboptimization. Correct answer-Interdependence- parts depend
on each other
Synergy- a cooperative effort of complementary parts is greater than the sum of those individual
parts.
Entropy- all systems fall apart over time if they don't adapt.
Optimize: Designed to work perfectly,
Suboptimization- subsystems must often sub-optimize to enable system (or supersystem) to
optimize.
What are the functional parts of any enterprise? And what does each do? For this exam, just know
those in Class Slides "Internal View of an Enterprise". Correct answer-An enterprise is a company,
firm, organization, or not-for-profit. It is an intentionally organized set of people, money, property,
and abilities to deliver some value to society.
What do we mean by "stakeholders", and who are they for most enterprises? From "External View Of
An Enterprise". Correct answer-Stakeholders are something that all enterprises serve.
partners, investors, government, customers, community, and employees.
What's the difference between a stakeholder and a shareholder? Correct answer-known as
investors
Shareholders are stakeholders but stakeholders aren't shareholders.
What are the parts of a Business Information System (know how they work) and how do they work
together? Be able to recognize examples of each part. For this class, there are Correct answer-six
parts:
Data,
Hardware,
Software,
Processes,
Media,
People.
People make Business Rules.
How To Evaluate Information (Class Notes and Belanger Chap 3)
Why do business managers collect and evaluate information? Correct answer-Business managers
collect and evaluate information to make lots of decisions and choices
•Different degrees of importance, different risks of consequences
