SDSU - MIS 180 Exam 1 Questions With
All Correct & Verified Answers
What is a fact? Correct answer-the confirmation or validation of an event or object
What are the core drivers of the information age? Correct answer-1. data
2. information
3. business intelligence
4. knowledge
What is the information age? Correct answer-the present time, during which infinite quantities of
facts are widely available to anyone who can use a computer
What is data? Correct answer-the raw facts that describe the characteristics of an even or object
What is information? Correct answer-data converted into meaningful and useful context
What is business intelligence (BI)? Correct answer-information collected from multiple sources
such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends,
and relationships for strategic decision making
What is knowledge? Correct answer-the skills, experience, and expertise, coupled with information
and intelligence, that creates a person's intellectual resources
What are knowledge workers? Correct answer-individuals valued for their ability to interpret and
analyze information
What is systems thinking? Correct answer-A way of monitoring the entire system by viewing
multiple inputs being processed or transformed to produce outputs while continuously gathering
feedback on each part
What is feedback? Correct answer-information that returns to its original transmitter (input,
transform, or output) and modifies the transmitter's actions
What are management information systems (MIS)? Correct answer-A business function, like
accounting and human resources, which moves information about people, products, and processes
across the company to facilitate decision-making and problem-solving
chief Information Officer (CIO) Correct answer-responsible for overseeing all uses of MIS and
ensuring that MIS strategically aligns with business goals and objectives
chief knowledge officer (CKO) Correct answer-responsible for collecting, maintaining, and
distributing company knowledge
chief privacy officer (CPO) Correct answer-responsible for ensuring the ethical and legal use of
information within a company
chief security officer (CSO) Correct answer-responsible for ensuring the security of business
systems and developing strategies and safeguards against attacks by hackers and viruses
, chief technology officer (CTO) Correct answer-responsible for ensuring the speed, accuracy,
availability, and reliability of the MIS
What is a business strategy? Correct answer-A leadership plan that achieves a specific set of goals
or objectives such as:
- developing new products or services
- entering new markets
- increasing customer loyalty
- attracting new customers
- increasing sales
- decreasing costs
What is a competitive advantage? Correct answer-A product or service that an organization's
customers place a greater value on than similar offerings from a competitor
what are ways that companies duplicate competitive advantages? Correct answer-- acquiring the
new technology
- copying the business operations
- hiring away key employees
What is first-mover advantage? Correct answer-Occurs when an organization can significantly
affect its market share by being first to market with a competitive advantage
What is competitive intelligence? Correct answer-The process of gathering information about the
competitive environment to improve the company's ability to succeed
What are the three common tools to analyze competitive intelligence and develop competitive
advantages? Correct answer-1. The Five Forces Model (for evaluating industry attractiveness)
2. the three generic strategies (for choosing a business focus)
3. Value chain analysis (for executing business strategies)
What is buyer power? Correct answer-The ability of buyers to affect the price of an item
What is switching costs? Correct answer-Manipulating costs that make customers reluctant to
switch to another product
What are loyalty programs? Correct answer-Rewards customers based on the amount of business
they do with a particular organization
What is supplier power? Correct answer-The suppliers' ability to influence the prices they charge
for supplies
What is the supply chain? Correct answer-Consists of all parties involved in the procurement of a
product or raw material
What factors are used to appraise supplier power? Correct answer-- number of suppliers
- size of suppliers
- uniqueness of services
- availability of substitute products
All Correct & Verified Answers
What is a fact? Correct answer-the confirmation or validation of an event or object
What are the core drivers of the information age? Correct answer-1. data
2. information
3. business intelligence
4. knowledge
What is the information age? Correct answer-the present time, during which infinite quantities of
facts are widely available to anyone who can use a computer
What is data? Correct answer-the raw facts that describe the characteristics of an even or object
What is information? Correct answer-data converted into meaningful and useful context
What is business intelligence (BI)? Correct answer-information collected from multiple sources
such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends,
and relationships for strategic decision making
What is knowledge? Correct answer-the skills, experience, and expertise, coupled with information
and intelligence, that creates a person's intellectual resources
What are knowledge workers? Correct answer-individuals valued for their ability to interpret and
analyze information
What is systems thinking? Correct answer-A way of monitoring the entire system by viewing
multiple inputs being processed or transformed to produce outputs while continuously gathering
feedback on each part
What is feedback? Correct answer-information that returns to its original transmitter (input,
transform, or output) and modifies the transmitter's actions
What are management information systems (MIS)? Correct answer-A business function, like
accounting and human resources, which moves information about people, products, and processes
across the company to facilitate decision-making and problem-solving
chief Information Officer (CIO) Correct answer-responsible for overseeing all uses of MIS and
ensuring that MIS strategically aligns with business goals and objectives
chief knowledge officer (CKO) Correct answer-responsible for collecting, maintaining, and
distributing company knowledge
chief privacy officer (CPO) Correct answer-responsible for ensuring the ethical and legal use of
information within a company
chief security officer (CSO) Correct answer-responsible for ensuring the security of business
systems and developing strategies and safeguards against attacks by hackers and viruses
, chief technology officer (CTO) Correct answer-responsible for ensuring the speed, accuracy,
availability, and reliability of the MIS
What is a business strategy? Correct answer-A leadership plan that achieves a specific set of goals
or objectives such as:
- developing new products or services
- entering new markets
- increasing customer loyalty
- attracting new customers
- increasing sales
- decreasing costs
What is a competitive advantage? Correct answer-A product or service that an organization's
customers place a greater value on than similar offerings from a competitor
what are ways that companies duplicate competitive advantages? Correct answer-- acquiring the
new technology
- copying the business operations
- hiring away key employees
What is first-mover advantage? Correct answer-Occurs when an organization can significantly
affect its market share by being first to market with a competitive advantage
What is competitive intelligence? Correct answer-The process of gathering information about the
competitive environment to improve the company's ability to succeed
What are the three common tools to analyze competitive intelligence and develop competitive
advantages? Correct answer-1. The Five Forces Model (for evaluating industry attractiveness)
2. the three generic strategies (for choosing a business focus)
3. Value chain analysis (for executing business strategies)
What is buyer power? Correct answer-The ability of buyers to affect the price of an item
What is switching costs? Correct answer-Manipulating costs that make customers reluctant to
switch to another product
What are loyalty programs? Correct answer-Rewards customers based on the amount of business
they do with a particular organization
What is supplier power? Correct answer-The suppliers' ability to influence the prices they charge
for supplies
What is the supply chain? Correct answer-Consists of all parties involved in the procurement of a
product or raw material
What factors are used to appraise supplier power? Correct answer-- number of suppliers
- size of suppliers
- uniqueness of services
- availability of substitute products
