CHAM ARRIVAL – PATIENT AND FAMILY
EXPERIENCE TEST QUESTIONS AND
ANSWERS
The confidentiality and privacy of a patient are governed by the Health
Insurance Portability and - ANSWER
Accountability Act of 1996. Also known as - ANSWER "HIPAA." Under
HIPAA law, the patient will have the right to choose who will see or get his or
her protected, identifiable health information. Protecting and maintaining this
information as confidential is one of the most important functions of Patient
Access Services.
The Health and Human Services Department says the Health Insurance
Portability and Accountability Act (HIPAA) Privacy, Security, and Breach
Notification Rules were designed to - ANSWER protect the security and
privacy of health information and provide individuals specific rights to health
information. Along with other requirements, the Privacy Rule establishes
standards for the use and disclosure of protected health information (PHI) and
the Security Rule requires steps to ensure only individuals who are authorized to
see electronic protected health information (ePHI) will be allowed to access it.
The Breach Notification Rule requires HIPAA covered entities to notify the
Department of Health & Human Services (HHS), affected individuals, and
where required by law, the media (and business associates to notify covered
entities) of unsecured PHI breaches. The Administrative and Simplification
Rules is another HIPAA rule that falls under CMS management. This rule
includes: Transaction and Code Set Standards, Employer Identifier Standard
and the National Provider Identifier Standard.
, Minimum Necessary Standard is a requirement under the - ANSWER HIPAA
Privacy Rule. It requires that covered entities use reasonable steps to limit the
use or disclosure of PHI. Individuals need only see, use or disclose the health
information that is strictly necessary to accomplish a specific task or objective.
A worker's access must be limited to minimum necessary access in order to
accomplish their specific job function.
All patient communications or patient communications that involve their
personal health information must be restricted, confidential and safeguarded and
disclosed only to those who have been authorized or whose job requires -
ANSWER the utilization of the information.
Patient Access Services plays a significant role in protecting our patients'
confidential information. We are responsible for patients confidential PHI with
every patient encounter. Such as: patient's name, address, age, social security
number, medical record number, encounter number, insurance and other
personal information and why the person is in the hospital, treatment plan,
medication or any note concerning his or her current or past state of health. The
patient also has a right to dictate whom to see or receive his or her protected,
identifiable health information. Keeping and protecting this information
confidential is one of the most critical roles of - ANSWER Patient Access
Services
According to the Centers for Disease Control and Prevention, here are some of
the ways in which Patient Access professionals can protect our patient's privacy:
- ANSWER **Any situation: •Confirm the patient's identity at the first
encounter •Never discuss the patient's case with anyone without the patient's
permission (including family and friends during off-duty hours) •Never leave
hard copies of forms or records where unauthorized persons may access them
•Use only secure routes to send patient information (for example, official mail)
and always mark this information confidential •When using an interpreter,
ensure that the interpreter understands the importance of patient confidentiality
EXPERIENCE TEST QUESTIONS AND
ANSWERS
The confidentiality and privacy of a patient are governed by the Health
Insurance Portability and - ANSWER
Accountability Act of 1996. Also known as - ANSWER "HIPAA." Under
HIPAA law, the patient will have the right to choose who will see or get his or
her protected, identifiable health information. Protecting and maintaining this
information as confidential is one of the most important functions of Patient
Access Services.
The Health and Human Services Department says the Health Insurance
Portability and Accountability Act (HIPAA) Privacy, Security, and Breach
Notification Rules were designed to - ANSWER protect the security and
privacy of health information and provide individuals specific rights to health
information. Along with other requirements, the Privacy Rule establishes
standards for the use and disclosure of protected health information (PHI) and
the Security Rule requires steps to ensure only individuals who are authorized to
see electronic protected health information (ePHI) will be allowed to access it.
The Breach Notification Rule requires HIPAA covered entities to notify the
Department of Health & Human Services (HHS), affected individuals, and
where required by law, the media (and business associates to notify covered
entities) of unsecured PHI breaches. The Administrative and Simplification
Rules is another HIPAA rule that falls under CMS management. This rule
includes: Transaction and Code Set Standards, Employer Identifier Standard
and the National Provider Identifier Standard.
, Minimum Necessary Standard is a requirement under the - ANSWER HIPAA
Privacy Rule. It requires that covered entities use reasonable steps to limit the
use or disclosure of PHI. Individuals need only see, use or disclose the health
information that is strictly necessary to accomplish a specific task or objective.
A worker's access must be limited to minimum necessary access in order to
accomplish their specific job function.
All patient communications or patient communications that involve their
personal health information must be restricted, confidential and safeguarded and
disclosed only to those who have been authorized or whose job requires -
ANSWER the utilization of the information.
Patient Access Services plays a significant role in protecting our patients'
confidential information. We are responsible for patients confidential PHI with
every patient encounter. Such as: patient's name, address, age, social security
number, medical record number, encounter number, insurance and other
personal information and why the person is in the hospital, treatment plan,
medication or any note concerning his or her current or past state of health. The
patient also has a right to dictate whom to see or receive his or her protected,
identifiable health information. Keeping and protecting this information
confidential is one of the most critical roles of - ANSWER Patient Access
Services
According to the Centers for Disease Control and Prevention, here are some of
the ways in which Patient Access professionals can protect our patient's privacy:
- ANSWER **Any situation: •Confirm the patient's identity at the first
encounter •Never discuss the patient's case with anyone without the patient's
permission (including family and friends during off-duty hours) •Never leave
hard copies of forms or records where unauthorized persons may access them
•Use only secure routes to send patient information (for example, official mail)
and always mark this information confidential •When using an interpreter,
ensure that the interpreter understands the importance of patient confidentiality
