Health Services Information Systems
4.0 Credits
Final Exam Review (Qns & Ans)
2025
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, 1. Multiple Choice
Case Scenario:
A regional hospital is implementing a system that connects its
electronic health record (EHR), laboratory, radiology, and billing
systems to ensure that patient data flows seamlessly across
departments.
Question:
Which term best describes the capability of different information
systems to exchange, interpret, and use data cohesively?
Options:
A. Data standardization
B. Interoperability
C. Data encryption
D. System consolidation
Correct ANS:
B. Interoperability
Rationale:
Interoperability is the ability of different information systems to
communicate, exchange, and interpret data effectively. It ensures
that patient information is available wherever and whenever
needed, thereby improving care coordination.
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2. Fill-in-the-Blank
Case Scenario:
A health services manager is overseeing a project to combine data
from various sources into one unified system to improve analytics
and decision-making.
Question:
The process of unifying disparate data formats into a consistent
structure is known as __________.
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, Correct ANS:
data standardization
Rationale:
Data standardization ensures that information from different
sources conforms to a uniform format, which is critical for accurate
analysis, reporting, and decision-making in complex health
systems.
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3. True/False
Case Scenario:
A study at a large urban hospital found that integrating various
health information systems has led to reduced duplication of tests
and improved patient safety.
Statement:
Effective integration of health information systems can enhance
care coordination and reduce clinical errors.
Correct ANS:
True
Rationale:
When health information systems are well-integrated, it minimizes
redundant testing, reduces errors, and ensures that clinicians have
full access to patient histories—leading to improved quality of care
and patient safety.
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4. Multiple Response
Case Scenario:
During a security audit of a new EHR implementation, the IT team
is assessing measures to protect patient information across the
system.
Question:
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, Which of the following strategies are essential for safeguarding
patient data in health information systems? (Select all that apply.)
Options:
A. Data encryption
B. Multi-factor authentication
C. Role-based access control
D. Unrestricted data sharing
E. Regular security audits
Correct ANSs:
A, B, C, E
Rationale:
Data encryption, multi-factor authentication, role-based access
control, and periodic security audits are best practices for
protecting sensitive information. Unrestricted data sharing (D)
undermines security.
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5. Multiple Choice
Case Scenario:
A health services manager negotiates a contract with a vendor
providing a new EHR system. To ensure optimal system
performance, the contract specifies uptime, response times, and
support procedures.
Question:
Which component of the contract is most critical in ensuring
continuous system performance?
Options:
A. Financial penalties for delayed payments
B. Service Level Agreement (SLA)
C. Data ownership clauses
D. Marketing materials
Correct ANS:
B. Service Level Agreement (SLA)
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