HBO: Chapter 1 Introduction to Organizational Behavior Exam Study Guide.

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HBO: Chapter 1 Introduction to
Organizational Behavior Exam Study Guide.



Organizational Behavior - ANS It is the study of human behavior in organizational settings,
the interface between human behavior and the organization, as well as the organization itself.


Management Functions - ANS The different functions of management are (POLC) Planning,
Organizing, Leading, Controlling


Planning - ANS Determining an organization's desired future position and the best means of
getting there.


Organizing - ANS Designing jobs, grouping jobs into units, and establishing patterns of
authority between jobs and units.


Leading - ANS Getting organization's members to work together toward the organization's
goals.


Controlling - ANS Monitoring and correcting the actions of the organization and it's members
to keep them directed toward their goals.


Resources Used by Managers - ANS They are (HFPI) Human, Financial, Physical, Information


Basic Managerial Roles - ANS (I.I.DM) Interpersonal, Informational, Decision-Making




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