APM #3: Application Portfolio Management
(APM) CIS Exam ServiceNow Questions and
Answers 100% Pass
Problem: There is no single repository of applications. Applications are tracked in multiple
spreadsheets. What is a solution? - ANS Solution: APM is a single centralized system stores
the applications inventory and all related data.
Problem: There is no single definition of an application. For example - is SAP an application?
What is a solution? - ANS Solution: APM provides an unambiguous definition of a business
application.
Problem: The business value provided by an application is too subjective. What is a solution? -
ANS Solution: APM arrives at the business value created by an application using data points
(objective assessment).
Problem: There are too many business apps in the enterprise. What is a solution? -
ANS Solution: APM uses the objective assessments to rationalize your application portfolio.
Decide which applications to retire, replace, or invest in.
Problem: There is pressure to cut down the IT applications budgets. What is a solution? -
ANS Solution: In APM you can create programs to track your application rationalization
efforts.
What does Performance Analytics enable you to do? - ANS Track, aggregate, and visualize
key performance indicators over time, rather than reporting on a single point in time.
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