©FYNDLAY 2025 ALL RIGHTS RESERVED
CERT Test: AMCA Study Guide: Medical
Administrative Assistant. Exam Questions
and Answers 100% Pass
Fixed Appointment Scheduling - ANS One patient is scheduled for a specific appointment
time
Cluster Scheduling - ANS Patients having the same type of procedure are scheduled within
the same block of time
Wave Scheduling - ANS Patients are scheduled for the first half of each hour, then they are
seen in a first come first seen basis. This method allows a practice to accommodate a large
number of patients
Method of Scheduling - ANS Decided by the physician
Scheduling Matrix - ANS All of the time that a doctor is not available to see patients
Business-like-behavior - ANS Helps promote positive relations in the medical office
Job Descriptions - ANS Clarify any questions as to a persons responsibilities
Confidentiality - ANS Given the sensitivity of the data and information in a medical practice,
probably the most important asset a medical assistant can have.
©FYNDLAY 1
CERT Test: AMCA Study Guide: Medical
Administrative Assistant. Exam Questions
and Answers 100% Pass
Fixed Appointment Scheduling - ANS One patient is scheduled for a specific appointment
time
Cluster Scheduling - ANS Patients having the same type of procedure are scheduled within
the same block of time
Wave Scheduling - ANS Patients are scheduled for the first half of each hour, then they are
seen in a first come first seen basis. This method allows a practice to accommodate a large
number of patients
Method of Scheduling - ANS Decided by the physician
Scheduling Matrix - ANS All of the time that a doctor is not available to see patients
Business-like-behavior - ANS Helps promote positive relations in the medical office
Job Descriptions - ANS Clarify any questions as to a persons responsibilities
Confidentiality - ANS Given the sensitivity of the data and information in a medical practice,
probably the most important asset a medical assistant can have.
©FYNDLAY 1
