HCA Exam Questions With Verified Correct
Answers!
Who should you call in case of abuse?
DSHS 1-866-END-HARM, 911, APS, ALTC, DDA, CPS, and case manager
What are some rights for consumers?
Right to be free from abuse, to make choices, to privacy, and confidentiality
What are the steps of the problem solving process?
Explain, offer alternatives, report and document
What reasons should you call 911?
Bloods, guts and gore
What are the forms of abuse?
Physical, sexual, mental, neglect, abandonment, and financial exploitation.
When is it mandatory to report?
When signs of abuse are present
When report abuse, what should you include?
Name, address, age, what type of abuse, time of abuse, abuser, and personal info.
What is self neglect?
Refusing goods or service that improve physical and mental health, well-being, and safety
Who should you report to when there is signs of self neglect?
Case manager
What is a restraint?
A device or action that limits consumers against their will
, An HCAS role is...
To assist in maintaining safety, independence, and dignity
What is the purpose of the care team?
Provides care and support the well being and needs of a consumer
What is a baseline?
The client's "normal" level of function
How should you observe changes?
Compare to baseline, make regular observations, and use your senses
What is the care plan?
Outlines the care team, identifies baseline, and gives activities to support comsumer.
What are Activities of daily living
Activities including the body
What are instrumental activities of daily living?
Activities that are outside of the body exp. Meal prep
What are four components for good communication?
Pay attention, understand, respond, and clarify
What is objective reporting?
Documenting facts or words exactly as you observe them
What is subjective reporting?
Documenting your opinion or interpretation as you observe them
When there is distractions in communication, what should you do?
Understand the distraction, be respectful and use respectful body language.
Answers!
Who should you call in case of abuse?
DSHS 1-866-END-HARM, 911, APS, ALTC, DDA, CPS, and case manager
What are some rights for consumers?
Right to be free from abuse, to make choices, to privacy, and confidentiality
What are the steps of the problem solving process?
Explain, offer alternatives, report and document
What reasons should you call 911?
Bloods, guts and gore
What are the forms of abuse?
Physical, sexual, mental, neglect, abandonment, and financial exploitation.
When is it mandatory to report?
When signs of abuse are present
When report abuse, what should you include?
Name, address, age, what type of abuse, time of abuse, abuser, and personal info.
What is self neglect?
Refusing goods or service that improve physical and mental health, well-being, and safety
Who should you report to when there is signs of self neglect?
Case manager
What is a restraint?
A device or action that limits consumers against their will
, An HCAS role is...
To assist in maintaining safety, independence, and dignity
What is the purpose of the care team?
Provides care and support the well being and needs of a consumer
What is a baseline?
The client's "normal" level of function
How should you observe changes?
Compare to baseline, make regular observations, and use your senses
What is the care plan?
Outlines the care team, identifies baseline, and gives activities to support comsumer.
What are Activities of daily living
Activities including the body
What are instrumental activities of daily living?
Activities that are outside of the body exp. Meal prep
What are four components for good communication?
Pay attention, understand, respond, and clarify
What is objective reporting?
Documenting facts or words exactly as you observe them
What is subjective reporting?
Documenting your opinion or interpretation as you observe them
When there is distractions in communication, what should you do?
Understand the distraction, be respectful and use respectful body language.
