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Summary  The Story of My Life by Hellen Keller

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What are Helen's feelings as she thinks about the events of the day? A. She is angry at Miss Sullivan for pouring water on her. B. She is happy and excited to see what tomorrow brings. C. She is afraid that Miss Sullivan will teach her something else. D. She is sad that she broke the doll and it can't be fixed. -correct answer_B. She is happy and excited to see what tomorrow brings. At first, what are Helen's feelings when she felt the broken pieces of her new doll? A. Anger B. Happiness C. Sadness D. Fear -correct answer_B. Happiness What is the first word that Miss Sullivan teaches Helen to spell? A. Friend B. Water C. Mother D. Doll -correct answer_D. Doll Why does Helen feel bad about breaking the doll

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The Community Interpreter - Practice
Exam
What is Community Interpreting? -correct answer_A specialization of interpreting used in
community-based settings to facilitate access to community services such as medical,
educational, and social services. You support equal access to community services by facilitating
communication and understanding. Define medical interpreting: -correct answer_Interpreting
for patients, their family and a healthcare provider. What is the purpose of interpreting?
-correct answer_To facilitate communication between parties who do not share a common
language. Describe Communicative Autonomy: -correct answer_The capacity of each party in
an encounter to be responsible for and in control of his/her own communication. Which area
of community interpreting has become the most professionalized? -correct answer_Medical
List the minimum requirements as an interpreter: -correct answer_- Be 18 years old - High
school diploma or equivalent - Be proficient in two languages - Hold a certificate for
professional interpreter training (at least 40 hrs) Difference between certificate and certification:
-correct answer_Certification is the process. Certificate is the official document showing
completion of the process. Which kinds of organizations develop recognized certification
programs for interpreters? -correct answer_Professional organizations or government entities.
Name the organizations that provide national medical interpreter certification programs:
-correct answer_CCHI- Certification Commission for Healthcare Interpreters NBCMI- National
Board of Certification for Medical Interpreters What is a code of ethics? -correct answer_A set
of principles or values that govern the conduct of members of a profession while they are
engaged in the encounter of that profession. The "rules" that show us what we should do.
What are standards of practice? -correct answer_A set of guidelines that show us "the how" to
perform in a profession. (Guidelines to code of ethics) List some differences between ethics
and standards of practice: -correct answer_Ethics are the rule, Standards of Practice are the
guidelines. Ethics is more strict, Standards of Practice is more flexible. Ethics is what we should
do, Standards of Practice are how we do it. What does NCIHC stand for and when did they
publish the National Code of Ethics for Interpreters in Health Care? -correct answer_NCIHC -
National Council on Interpreting in Health Care Published in 2004. Name the nine principles in
the NCIHC code of ethics with one Standard of Practice each: -correct answer_1. Confidentiality
- The interpreter protects written patient information in his or her possession. 2. Respect - The
interpreter promotes patient autonomy. 3. Accuracy - The interpreter maintains transparency.
4. Professionalism - The interpreter is prepared for all assignments. 5. Impartiality - The
interpreter does not allow personal judgments or cultural values to influence objectivity. 6.
Cultural Awareness - The interpreter alerts all parties to any significant cultural
misunderstanding that arises. 7. Role Boundaries - The interpreter limits personal involvement
with all parties during the interpreting assignment. 8. Advocacy - The interpreter may speak
out to protect an individual from serious harm. 9. Professional Development - The interpreter
seeks feedback to improve his/her performance. If you arrive and you know the person you're
supposed to interpret for, what three steps should you take immediately? -correct answer_-
Disclose the relationship - Withdraw - Self-Evaluate Three Steps to the SAY NO model: -correct
answer_1. Be Gracious 2. Offer Choices 3. Give Reasons Define the following: 1. A working
language 2. A source language 3. A target language -correct answer_1. All the languages you
interpret in. (Must be proficient in the languages) 2. The language from which you interpret
from 3. The language into which you interpret List the three stages of the encounter: -correct
answer_1. Pre-encounter 2. The Encounter 3. Post encounter Identify the seven steps of the
encounter: -correct answer_1. Preparation 2. Briefing (optional) 3. Professional introductions 4.
Interpreting 5. Intervening/mediation (if needed) 6. Debriefing (optional) 7. Analysis of the
encounter What are the Four interpreting protocols? -correct answer_1. Positioning 2.

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