Complete Solutions
/. What does the cross cultural communication process's steps look like? - Answer-
Sender encodes a message which is sent through a channel, then then decoding is
made through that channel by the receiver.
/.List some up-and-coming sectors within the Indian Economy, other than IT! - Answer-
1: Banking services
2: Pharmaceuticals
3: Medicine
4: Insurance
5: Legal Services
/.What would be considered the goal of indian communication styles? - Answer-
Preserving & strengthening relationships
/.Within the context of "Management East" in India, how does the relationship with
managers function? - Answer-1: Facing
2: Conformity
3: Obedience
4: superior/subordinate relationships
/.within the context of "management west" in the US, how does relationships with
managers function? - Answer-1: Much more approachable
2: "First before equals" mentality
3: thinking outside the box is welcome
/.How does the indian "yes" function? - Answer-1: "Uh huh", im listening
/.How does no pose an issue in indian business culture? - Answer-In group-oriented
Indian culture, having to tell other people what they don't want to hear - "no" - poses a
conspicuous problem, do not want to offend
/.List some definitions of how Indians navigate the use of "no". - Answer-1: The "No-
Response" Response
2: Avoiding the Question or Changing the Subject
3: The Postponed Answer
4: Repeating the Question
5: Turning the Question on the Speaker
6: Hesitation
7: The Conditional "Yes"
, /.Name one way to create easier communication within the indian business space. -
Answer-1: Ask to slow down speech (known as fast talkers)
2: summarize in follow-up email/ask for confirmation to avoid delays
3: invest in pre-business-related discussion
/.Define how China's economy/government functions in the modern world today. -
Answer-1: Is defined as "communism" but really is a mixture of communism and free
enterprise.
/.What is a way in which China can be described in terms of population density relating
to culture? - Answer-1: Several different ethnicity groups and languages, but are
relatively harmonious.
/.What context speech is China? - Answer-1: High context; must choose words carefully
/.What are some influences/practices of confucian thought that are applied to Chinese
culture? - Answer-1: Jen: Human heartedness; humanity towards others/respect for
yourself
2: Chuntzu: accommodate others as much as possible before acting selfishly
3: Li: Propriety and customs, "the way things should be", such as relationship between
father & son
/.What is China's perspective on the marketplace & their approach to leadership? -
Answer-1: Being speedy & prepared; shape opponent to master competition
2: humane leadership that is charismatic & humane oriented
/.How does the great wall serve as a metaphor to China? - Answer-1: As a protection
from western eyes; want to protect their fortress & culture as much as possible.
/.What is Saudi Arabia's metaphor? - Answer-Bedoiun Jewelry
/.How is Saudi Arabia's jewelry a reflection of culture? - Answer-1: Delicately handmade
and traditional
2: Has female ownership
3: Exercises generosity
/.T or F: Saudi Arabia prefers to keep things public than private. - Answer-False; a
private culture.
/.What is the field that both the receiver and sender share in the cross cultural
communication process diagram? - Answer-They both share the channel in which the
message is sent.
/.How can business communication be interpreted differently on the basis of cross-
cultural communication? - Answer-Can depend on the cultural orientation of a particular