Page 1
SCMN 3710- Exam 2 Questions and
Correct Answers By Expert
The __ of demand, customer orders, delivery status,
inventory stock levels, and production schedules provides
managers with the knowledge needs to make effective
situational assessments and help develop appropriate
responses
Ans: Visibility
Supply chain software that provides a platform for
manufacturers, distributors, and retailers to aggregate and
organize item-related data such as item #, price, description,
and weight is called
Ans: Data synchronization tools
Which of the below is not part of the seven Rs of logistics?
Nicholas Mwololo
, Page 2
Ans: Quality
The textbook provides an example of how SanDisk
improved forecast accuracy by 25%, and achieved higher
inventory turns and a lower cost structure as a result of
implementing
Ans: An advanced planning solution
An inbound-to-logistics system is also referred to as
Ans: Physical supply
One type of demand fluctuation is caused by random
variation. What is random variation?
Ans: A development that cannot normally be
anticipated
Nicholas Mwololo
, Page 3
Demand management includes
Ans: All of these answers
(Flows of capital, flows of service, flows of products)
Many industry initiatives have attempted to create
efficiency and effectiveness through the integration of
supply chain activities and processes. Among the various
initiatives is/are
Ans: All of these answers
(Quick response, efficient consumer response, vendor
managed inventory)
Customer service can be defined as
Ans: Anything that touches the customer
What are the steps in the CRM process?
Nicholas Mwololo
SCMN 3710- Exam 2 Questions and
Correct Answers By Expert
The __ of demand, customer orders, delivery status,
inventory stock levels, and production schedules provides
managers with the knowledge needs to make effective
situational assessments and help develop appropriate
responses
Ans: Visibility
Supply chain software that provides a platform for
manufacturers, distributors, and retailers to aggregate and
organize item-related data such as item #, price, description,
and weight is called
Ans: Data synchronization tools
Which of the below is not part of the seven Rs of logistics?
Nicholas Mwololo
, Page 2
Ans: Quality
The textbook provides an example of how SanDisk
improved forecast accuracy by 25%, and achieved higher
inventory turns and a lower cost structure as a result of
implementing
Ans: An advanced planning solution
An inbound-to-logistics system is also referred to as
Ans: Physical supply
One type of demand fluctuation is caused by random
variation. What is random variation?
Ans: A development that cannot normally be
anticipated
Nicholas Mwololo
, Page 3
Demand management includes
Ans: All of these answers
(Flows of capital, flows of service, flows of products)
Many industry initiatives have attempted to create
efficiency and effectiveness through the integration of
supply chain activities and processes. Among the various
initiatives is/are
Ans: All of these answers
(Quick response, efficient consumer response, vendor
managed inventory)
Customer service can be defined as
Ans: Anything that touches the customer
What are the steps in the CRM process?
Nicholas Mwololo
