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EUP1501 Assignment 4 (COMPLETE ANSWERS) Semester 1 2025 (825074) - DUE 15 May 2025;100% CORRECT AND TRUSTED SOLUTIONS

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EUP1501 Assignment 4 (COMPLETE ANSWERS) Semester 1 2025 (825074) - DUE 15 May 2025;100% CORRECT AND TRUSTED SOLUTIONS Recent technology developments are transforming how governments deliver public services. This assessment will require you to analyze how a specific government department or public utility is leveraging emerging technologies to enhance service delivery and public sector efficiency. Instructions (Read them carefully, and make sure you fully answer the questions): In not more than 600 words (excluding references), discuss how government is integrating advanced technologies such as Artificial Intelligence (AI), Blockchain, Cloud Computing, Big Data, and Internet of Things (IoT) to improve service delivery. Your discussion should address the following: Introduction (5 Marks) • Choose a specific government department or public utility that has adopted emerging technology. • Provide background information on the department and its role in governance and public. Body (23 Marks) Sub-section 1: Identify and Describe the Emerging Technology (6 Marks) • Identify one major technology (e.g., AI-powered chatbots, blockchain for digital identity, IoT for smart cities, cloud-based e-governance). • Provide a brief description of how this technology functions. Sub-section 2: Key Functions and Applications (6 Marks) • Discuss the key functions and applications of the technology (e.g., AI for automated customer service, blockchain for secure transactions, IoT for real-time data monitoring). • Explain how government department is using this technology. Sub-section 3: Benefits of the chosen technology (6 Marks) • Discuss at least three benefits of this technology for government. Sub-section 4: Additional recommended technology (5 Marks) • In addition to the chosen technology, recommend one additional technology that you think the government should adopt, and provide atleast 2 reasons to support the recommendation. Conclusion (5 Marks) • Share your general perspective on the role of emerging technologies in digital governance. • Discuss the potential challenges or risks (e.g., cybersecurity, data privacy concerns, digital divide). • Provide recommendations for future improvements in government technology adoption. Peer Interaction (8 Marks) • Reply to at least two (2) of other student’s posts, providing constructive feedback, additional insights, or asking critical questions. • Each response should be at least 40 words. References (4 Marks) • Provide at least two credible sources in APA referencing style.

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, EUP1501 Assignment 4 (COMPLETE ANSWERS) Semester 1 2025
(825074) - DUE 15 May 2025;100% CORRECT AND TRUSTED
SOLUTIONS 2 DISTINCT ANSWERS PROVIDED [ PLUS REFRENCES]

Emerging Technologies in Government: A Case Study of the
Estonian Ministry of Economic Affairs and Communications



Introduction

The Estonian Ministry of Economic Affairs and Communications
(MEAC) is a pioneering public institution that oversees national digital
policy, transportation, energy, and communications infrastructure. As
one of the first governments to embrace digital transformation, Estonia
is widely regarded as a global leader in e-governance. Through
initiatives such as e-Residency, X-Road, and digital identity systems, the
MEAC has revolutionized public sector service delivery. The
department plays a crucial role in ensuring the integration of advanced
technologies to facilitate transparency, accessibility, efficiency, and trust
in public administration. It has implemented several emerging
technologies including Artificial Intelligence (AI), Blockchain, Big
Data, Cloud Computing, and Internet of Things (IoT) to streamline
governance processes and boost public sector innovation.



Sub-section 1: Identify and Describe the Emerging Technology

One of the most transformative technologies adopted by the Estonian
government is Blockchain, particularly through its integration into
Estonia’s X-Road system and e-Residency platform. Blockchain is a
decentralized and distributed ledger technology that records transactions
in a secure, transparent, and tamper-proof manner. Unlike traditional
databases, blockchain creates a permanent and immutable chain of
records (blocks) that are cryptographically linked. Each transaction is

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