autonomy correct answers Respecting the rights of others to make their own decisions
Non-maleficence correct answers Do not inflict harm on others
Beneficence correct answers Promoting good to others
Justice correct answers Respecting the rights of others and giving them what is rightfully theirs
truth telling correct answers disclosing information to the patient in a manner that adequately and
honestly represents the facts
Promise Keeping correct answers Honoring your word
What is meant by "whistle blowing'? correct answers The disclosure by a person, usually an
employee in a government agency or private enterprise, to the public or to those in authority, of
mismanagement, corruption, illegality, or some other wrongdoing.
What is meant by "pencil whipping"? correct answers It is signing for a job that has not been
performed.
What is meant by "not knowing when to act"? correct answers Procedural violations in aviation
maintenance are inevitable because:
-There are too many procedures
-Maintenance procedures are part of federal regulations
-Practically impossible for management or the FAA to ensure consistent compliance
-Increased emphasis on on-time performance rather than safety has encouraged shortcuts
, Kohlberg level 1: self interest correct answers decision makers tend to abide by the published
rules such as regulations or corporate policies out of fear of prosecution if these rules were
violated
What are the 12 Human Factors? correct answers Lack of Communication - This is simply the
failure to exchange information. The training should focus on not only how this comes to
happen, but also what safety net will prevent it. Very simply, in good communication, "the
mental pictures must match."
Complacency - This is where we become so self-satisfied that we lose awareness of dangers. It is
sometimes called overconficence and creeps in as we become more proficient at what we do.
Awareness of this insidious contributing factor is one of the safety nets that helps reduce it.
Lack of Knowledge - With constantly changing technology, this contributor to an error is more
common than we think. Add to that the fact that the average human only retains about 20% of
what they learn, unless they use it often. Training is one of the best safety nets we have to help
human error.
Distraction - This is anything that takes your mind off the job at hand even for an instant. Our
mind works much quicker than our hands, and thus we are always thinking ahead. Any
distraction can cause us to think we are further ahead than we actually are. This contributing
factor is known to be responsible for at least 15% of all aviation accidents.
Lack of Teamwork - The larger an organization becomes, the more common this contributing
factor is. Because teamwork is constantly evolving and changing, it must be constantly worked
on to prevent accidents from occurring. It is hard to gain and very easy to lose.
Fatigue - This is considered the number one contributor to human error. It is insidious, and the
person fails to realize just how much his/her judgement is impaired until it's too late. Fatigue
seldom works alone but is a contributor to one or more of the other dirty dozen.